INSTALLATION SUPERVISORY PROGRAM MANAGER (PERSONAL & PROFESSIONAL DEVELOPMENT), NF-0301-05

Jacksonville, North Carolina


Employer: U.S. Marine Corps
Industry: Miscellaneous Administration And Program
Salary: Competitive
Job type: Full-Time

Summary

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

This job is open to

  • The public

    U.S. Citizens, Nationals or those who owe allegiance to the U.S.


Clarification from the agency

Open to Public

Duties

What to Expect
  • Serves as the Program Manager and a recognized expert of the installation Personal and Professional Development Branch/Program; Marine and Family Programs, Marine Corps Community Services (MCCS) that includes oversight and management of: operation of several facilities; full scope of complex programming; related services and supervision of financial, personnel and property resources and high visibility installation level programming consisting of: policy development, planning, implementation of services and execution of associated initiatives.
  • Uses expertise in education and personal and professional development support services to provide oversight of and monitor: transition support services, educational programming, and transition support resources. Provides guidance on: transition assistance support and training, lifelong learning programming and services, libraries, personal financial management training and counseling, Montgomery GI Bill (MGIB) program and resources, relocation assistance, family member education and assistance, and information and referral services and training.
  • Develops operational guidelines for the full range of actions and standards for educational program operations when established guidelines have not been successful, do not apply or none are available. Determines appropriate products or services for customers to define program scope, requirements and deliverables when groups have complex characteristics such as diverse social, economic or health problems or needs that require combined resources of many divisions and agencies with conflicting, overlapping and inconsistent requirements and objectives.
  • Monitors project activities and resources to mitigate risks that can have far reaching affects on operations and/or on large groups of people. Implements or maintains quality assurance processes. Makes improvements, solves problems and takes corrective action when problems arise.
  • Identifies, analyzes, specifies, designs and manages functional and infrastructure requirements to include translating functional requirements into technical requirements used for logical design or presenting alternative technologies or approaches. Establishes methods and tools to conduct risk assessment.
  • Develops minimum standards governing the program, policy, procedures and personnel. Directly addresses matters involving difficult technical problems, application of new or questionable techniques and methods and matters needing clarification with the higher-level supervisor for further explanation and negotiation with the Director.
  • Supervises full performance level employees to include: assigning, distributing, evaluating work; coaching, counseling, tutoring, and mentoring employees; approving and disapproving leave, recommending and completing personnel actions, recommending and completing performance reviews, recommending and administering discipline, recommending and administering incentive awards, signing timecards, training employees, keeping abreast of and actively supporting the principles of the EEO program, and prevention of sexual harassment, being alert to alcohol/drug abuse to take appropriate action.
  • Exercises analytical ability, judgment, discretion, and applies knowledge of management principles, practices, methods and techniques to continuously analyze accuracy of planning processes and procedures to recommend improvements. Responds to audit requests for information to brief executive level personnel and on programs Marine Corps wide.
  • Formulates, administers and monitors the operating budget for the Personal and Professional Development program. Identifies and establishes cost centers. Monitors expenses. Establishes proactive controls to ensure budgetary objectives are met. Takes corrective action when budget variances occur. Computes financial data and statistics to prepare reports and forecast budgets for execution and short and long range plans.
  • This is a white-collar position where occasional lifting up to 20 lbs may be required.
  • Perform other related duties.


Requirements

Conditions of Employment

  • See Duties and Qualifications


EVALUATIONS:

Qualifications

What are we looking for?
  • Bachelor's degree required (Master's degree preferred) AND five years of senior level managerial experience WITH three years or more having been at a supervisory level required.
  • Managerial experience that demonstrates skill to serve as a Branch Program Manager leading and supervising multiple teams, and a recognized expert to independently oversee day-to-day operation of a personal and professional development/education programs of large scope and/or involving significant difficulty and responsibility that encompasses mission, function, operation, activity, laws, rules and regulations authorized and funded by the agency.
  • Expertise in the field of higher education and career guidance to provide oversight of and monitor programs such as: transition assistance support and training, lifelong learning programming and services, libraries, personal financial management training and counseling, tuition assistance programs and resources, and family member employment assistance.
  • Skill to manage multiple programs, develop operational guidelines for a full range of actions and standards for program operations when established guidelines have not been successful, do not apply or none are available; determine appropriate products or services to define program scope, requirements and deliverables when customers have complex characteristics or needs; coordinate operations that require combined resources of many divisions and local agencies with conflicting, overlapping and inconsistent requirements and objectives; develop, modify, or provide best of current successful projects to stimulate development and improvement of programs; implement high visibility or complex program plans that significantly affect overall operation and credibility of the agency to meet objectives; monitor project activities and resources to mitigate risks that can have far reaching impacts on operations and/or on large groups of people.
  • Skill to supervise employees in the accomplishment of work.


Additional information

GENERAL INFORMATION:

Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp

As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a Tier 1 (T1) Level Background Check Investigation. For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.

Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.

This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce. Marijuana is a Schedule I drug under the Controlled Substances Act and therefore use of marijuana is illegal under Federal law regardless of State laws.

Vacancies may be filled by methods other than internal competitive procedures when it appears that the best qualified person can be obtained from other sources. To be considered for non-competitive appointment (e.g. transfer eligible or reinstatement eligible) you must list your current/former highest previous permanent grade held as a regular part-time or full-time department of defense non-appropriated fund employee.

CONTACT US:
For questions related to a specific position or the application process please contact us at:
Human Resources Division
Marine Corps Community Services, Lejeune-New River
(910) 451-JOBS | https://careers.usmc-mccs.org
Email questions to: lejeune.vacancies@usmc-mccs.org (applications nor documents will not be accepted via email) for technical difficulties navigating through or using the Career Page send an email to https://careers.usmc-mccs.org

  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to:
    • Stability of Federal Civilian Service
    • People with passion for doing work that matters
    • Quality of Work Life Balance
    • Competitive Pay
    • Comprehensive Benefit Packages
    • Marine Corps Exchange and Base Facility Privileges

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.


How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.

  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to:
    • Stability of Federal Civilian Service
    • People with passion for doing work that matters
    • Quality of Work Life Balance
    • Competitive Pay
    • Comprehensive Benefit Packages
    • Marine Corps Exchange and Base Facility Privileges

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
  • Required Documents

    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

    Varies - Review "OTHER INFORMATION"


    If you are relying on your education to meet qualification requirements:


    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
    schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
  • How to Apply

    STEP 1 - Qualify with Application and/or Resume.

    You must meet the experience requirements described above under Qualifications. Your application and/or resume must clearly demonstrate your relevant experience to qualify. You must include employer, position title, position start date (mm/yyyy) and end date (mm/yyyy), pay grade (as applicable) for each position listed.

    Internship and volunteer positions listed must also include the start date month and year (mm/yyyy) and end date month and year (mm/yyyy).

    There is an education requirement. Step 3 must also be completed to qualify.

    STEP 2 - Submit application and/or upload resume online at: https://careers.usmc-mccs.org/

    STEP 3 - College Transcript(s) (REQUIRED)

    A bachelor's degree (master's degree preferred) from an accredited college/university is required for this position (or US equivalency evaluation). For consideration, you must upload a copy of your college transcript(s), indicating degree conferred, as an attachment to your profile under "My Job Applications" https://careers.usmc-mccs.org/. Applications received without college transcripts will be ineligible for consideration.

    STEP 4 - If prior military, upload a copy of your DD214 Member 4 or Service 2 Copy as an attachment to your profile under "My Job Applications" https://careers.usmc-mccs.org/.

    STEP 5 - Before you press "Submit Application", be sure all requested documents have been attached or uploaded.

    It is the applicant's responsibility to verify that information entered, uploaded, or submitted is received, legible and accurate. HR will not modify applications, resumes, or add missing attachments. To return to a previous or incomplete application, log into your MCCS user account.

    Resumes/applications emailed or mailed will not be considered for this vacancy announcement.

    ALL ONLINE APPLICATIONS AND REQUIRED DOCUMENTS MUST BE RECEIVED BY 11:59PM EASTERN STANDARD TIME (EST) ON THE CLOSING DATE LISTED IN THE JOB POSTING.

    Agency contact information

    MCCS LEJEUNE-NEW RIVER

    Phone

    910/451-5627

    Email

    lejeune.vacancies@usmc-mccs.org

    Address

    MCCS LEJEUNE-NEW RIVER

    MCCS LEJEUNE-NEW RIVER

    MARINE CORPS COMMUNITY SERVICES

    CAMP LEJEUNE, NC 28547

    USA

    Next steps

    All applicants who submit an application via our Careers page at https://careers.usmc-mccs.org will be able to view their application status online.
  • Fair and Transparent

    The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

    • Criminal history inquiries
    • Equal Employment Opportunity (EEO) Policy
    • Financial suitability
    • New employee probationary period
    • Privacy Act
    • Reasonable accommodation policy
    • Selective Service
    • Signature and false statements
    • Social security number request


Required Documents

Varies - Review "OTHER INFORMATION"


If you are relying on your education to meet qualification requirements:


Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

STEP 1 - Qualify with Application and/or Resume.

You must meet the experience requirements described above under Qualifications. Your application and/or resume must clearly demonstrate your relevant experience to qualify. You must include employer, position title, position start date (mm/yyyy) and end date (mm/yyyy), pay grade (as applicable) for each position listed.

Internship and volunteer positions listed must also include the start date month and year (mm/yyyy) and end date month and year (mm/yyyy).

There is an education requirement. Step 3 must also be completed to qualify.

STEP 2 - Submit application and/or upload resume online at: https://careers.usmc-mccs.org/

STEP 3 - College Transcript(s) (REQUIRED)

A bachelor's degree (master's degree preferred) from an accredited college/university is required for this position (or US equivalency evaluation). For consideration, you must upload a copy of your college transcript(s), indicating degree conferred, as an attachment to your profile under "My Job Applications" https://careers.usmc-mccs.org/. Applications received without college transcripts will be ineligible for consideration.

STEP 4 - If prior military, upload a copy of your DD214 Member 4 or Service 2 Copy as an attachment to your profile under "My Job Applications" https://careers.usmc-mccs.org/.

STEP 5 - Before you press "Submit Application", be sure all requested documents have been attached or uploaded.

It is the applicant's responsibility to verify that information entered, uploaded, or submitted is received, legible and accurate. HR will not modify applications, resumes, or add missing attachments. To return to a previous or incomplete application, log into your MCCS user account.

Resumes/applications emailed or mailed will not be considered for this vacancy announcement.

ALL ONLINE APPLICATIONS AND REQUIRED DOCUMENTS MUST BE RECEIVED BY 11:59PM EASTERN STANDARD TIME (EST) ON THE CLOSING DATE LISTED IN THE JOB POSTING.

Agency contact information

MCCS LEJEUNE-NEW RIVER

Phone

910/451-5627

Email

lejeune.vacancies@usmc-mccs.org

Address

MCCS LEJEUNE-NEW RIVER

MCCS LEJEUNE-NEW RIVER

MARINE CORPS COMMUNITY SERVICES

CAMP LEJEUNE, NC 28547

USA

Next steps

All applicants who submit an application via our Careers page at https://careers.usmc-mccs.org will be able to view their application status online.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request

Created: 2024-09-12
Reference: 808718800
Country: United States
State: North Carolina
City: Jacksonville
ZIP: 28546