Insurance Technology Salesforce Analyst, Granular

Who We Are

Verily is a subsidiary of Alphabet that is using a data-driven approach to change the way people manage their health and the way healthcare is delivered. Launched from Google X in 2015, our purpose is to bring the promise of precision health to everyone, every day. We are focused on generating and activating data from a variety of sources, including clinical, social, behavioral and the real world, to arrive at the best solutions for a person based on a comprehensive view of the evidence. Our unique expertise and capabilities in technology, data science and healthcare enable the entire healthcare ecosystem to drive better health outcomes.

Description

Granular Insurance is a subsidiary of Verily. Granular's mission is to empower self-funded employers to better manage their health risk with its innovative and data-driven Precision Risk platform of solutions. Granular's Precision Risk delivers better health outcomes and meaningful, long-term financial predictability via more precise underwriting, risk segmentation, and actionable insights into cost drivers.

As the Insurance Technology Salesforce Analyst, you will be supporting Granular Insurance by leading the growth and management of Granular's CRM (Salesforce.com) platform. This will include managing internal and external stakeholders' use of the platform, providing Salesforce.com technical support, working with third party partners to provide development, and performing business analysis functions on projects and processes within the company. These projects are in varying degrees of the project life cycle; from ideation, planning, execution, and maintenance. You will be creating new business processes and adjusting existing ones by collaborating with Sales, Underwriting, Operational, and Leadership teams. You will also be working with a number of key stakeholders including company management, development partners, staff members, as well as the Verily technology teams supporting Granular.

To succeed in this role, you will need experience in building systems and processes within Salesforce. You will need to be able to work at a strategic level and in the details. You will need to feel comfortable working in a "start-up" environment where processes and systems still need to be defined and built. Understanding the data about our business is very important and you will need to be familiar with data definitions, analytics, and reporting.

Responsibilities

• Administer and support of the Salesforce platform for Granular Insurance and align technology efforts through effective requirements gathering, communications and change management processes.
• Collaborate with cross-functional teams at Granular to define, monitor, and meet project goals, both as a participant and as a leader.
• Create new processes and adjust existing processes by performing business analysis work and recommending changes to people, process and technology.
• Collaborate with project and product management teams to ensure the delivery of software aligns to corporate goals.
• Perform system testing on new functions and features of software, as well as coordinate User Acceptance Testing.

Qualifications

Minimum Qualifications

• Undergraduate degree (BA/BS) with 3+ years of experience in business analysis, project management, preferably within health insurance or technology and experience in administering CRMs (i.e. Salesforce.com).
• Excellent communication skills (oral and written), analytical and presentation skills with outstanding attention to detail and ability to take initiative, build productive relationships and influence effectively across various levels of stakeholders.
• Demonstrated ability to multitask, analyze opportunities, define effective approaches and proactively overcome challenges.
• Strong understanding of technology, preferably application development, workflow management, and enterprise architecture.

Preferred Qualifications

• 3+ years of experience in managing and building CRM solutions, including Salesforce Administration.
• Experience in building enterprise wide systems workflow management solutions, data analysis and reporting of insurance operations with little oversight.
• Strong project management skills, analytical thinking, problem-solving skills.
• Effective at communicating complicated technical concepts in simple ways for business teams.
• Experience participating in large cross-functional projects or implementations.

The US base salary range for this full-time position is $100,000 - $120,000 + bonus + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus or benefits.

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Why Join Us

Build What's Vital.

At Verily, you are a part of something bigger. We are a diverse team of builders innovating at the intersection of health and technology-united by a shared spirit of curiosity, resilience and determination to make better health possible for all. This builder mindset means your fingerprints will be on the work that shapes the future of health.

Fulfilling our precision health purpose starts with the health of our Veeps, which is why we offer flexibility, resources, and competitive benefits to support you in your whole-person well being.

Our culture reflects the behaviors that stem from living our values every day in how we Innovate Healthcare and Technology, Gain Velocity as One Verily, and Respect Individuals. As One Verily, we uphold our collective accountability to sustain this culture and to create a VIBE (Verily's Culture of Inclusion, Belonging, and Equitability) where all Veeps feel included, a sense of belonging, and have opportunities to grow.

If this sounds exciting to you, we would love to hear from you.

You can find out more about our company culture on our LinkedIn Company Page and Verily Careers page .