Intelligence Operations Specialist
Colorado Springs, Colorado
Employer: Transportation Security Administration
Industry: Intelligence
Salary: Competitive
Job type: Full-Time
Summary
Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life. In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and commerce.
This job is open to
Clarification from the agency
All current TSA permanent or competitive temporary employees, TSA-Wide.
Duties
This Intelligence Operations Specialist position is located Operations Support (OS), Intelligence & Analysis (I&A), Field Intelligence Division (FID), Transportation Security Administration, Department of Homeland Security (DHS). Duties include but are not limited to:
Requirements
Conditions of Employment
If you fail to meet the conditions of employment or any other pre-employment requirements, such as missing any of the scheduled appointments, the hiring agency may rescind their tentative offer of employment.
Applying to this announcement certifies that you give permission for TSA to share your application with others in DHS for similar positions.
Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.
Qualifications
To qualify for the SV-J Pay Band (equivalent to GS-14), you must have one year of specialized experience at the SV-I or GS-13 in the Federal service or equivalent experience in the private sector. Specialized experience is defined as experience that has equipped you with the knowledge, skills and abilities to successfully perform the duties of the position. Such Specialized Experience defined as:
Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months equals one month of experience. No additional credit is given for overtime.
National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Resumes must include the following:
Utilizing the USAJOBS Resume Builder and completing all available fields is strongly encouraged.
You must meet the qualification requirements for this position no later than the closing date of the vacancy announcement.
Additional information
Eligibility to apply for other Federal positions: TSA is an Excepted Service agency exempt from most of Title 5 United States Code, including regulations which apply to displaced Federal employees (CTAP/ICTAP) of other agencies, and employment with TSA does not confer "Competitive Status" that generally results from selection and service in Competitive Service agencies. The Office of Personnel Management (OPM) has established an Interchange Agreement, which allows most permanent TSA employees to apply and be considered for vacancies in Competitive Service agencies. Information from OPM on this or other Interchange Agreements is available at: www.opm.gov/
To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation as a condition of placement into this position.
DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306 Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.
TSA employees who are absent for the purpose of performing military duty may apply for any vacancies announced in their absence.
More than one position may be filled from this announcement.
If you are entering TSA employment on an appointment without time limitations, you must serve a basic trial period unless you have already met the requirement.
DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
Employees who transfer to TSA from an agency that allows employees to maintain an annual leave balance higher than the maximum accumulation for the appointed position will have their leave ceiling set to the maximum accumulation for the appointed position (e.g., United States duty location - 240 hours, foreign duty location - 360 hours, or TSES position - 720 hours). TSA will not make a monetary payment for any leave forfeited under these circumstances.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated based on a comparison of the position requirements against the quality and extent of the experience and/or related education as reflected in your resume and supporting documentation. You are encouraged to ensure work experiences clearly show possession of the competencies required for this position. We will compare your resume and supporting documentation to your responses on the assessment questionnaire. If, after reviewing your resume and any supporting documentation, a determination is made that you have rated yourself higher than is supported by your application materials, your category placement may be adjusted and/or you may be excluded from consideration for this job.
Candidates will be rated and ranked using Category Grouping procedures. Under Category Grouping, candidates will be rated and ranked into one of three categories:
Your qualifications will be evaluated on the following competencies that are relevant to the duties of this position and must be fully supported by information in your resume:
You may preview the questions for this vacancy here: https://apply.usastaffing.gov/ViewQuestionnaire/12403413
Required Documents
In addition to a resume and the assessment questions, you must submit copies of any of the following documents if you are applying based on being a current eligible TSA employee (which includes permanent employees and 5 year temporary employees), or education or a combination of education and experience:
SF-50, Notification of Personnel Action - Current TSA employees are strongly encouraged to submit the most recent non-Award SF-50, at the time of application, to support eligibility for Status consideration. TSA employees who do not submit the SF-50 with the application must document their current TSA position in their resume and may be required to provide the SF-50 document during the selection process. TSA employees may obtain a copy of their most recent non-Award SF-50 at https://eopf.opm.gov/dhs/.
If you do not submit required documentation described in this job opportunity announcement, your application will be deemed incomplete and you will be ineligible for further consideration for this vacancy.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
All of the following must be received in our office by 11:59 PM EST (Eastern Standard time) on the closing date of this announcement. If we do not receive all required information by the closing date, your application may not be considered.
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section above. Your application must include:
To begin, click Apply to access the online application.
Agency contact information
HC ServeU Customer Care
Email
HC-ServeU@tsa.dhs.gov
Address
OS - FFID- Intelligence and Analysis
6595 Springfield Center Dr
Springfield, VA 22150
US
Next steps
The questionnaire will assess your qualifications for the job, and will be used to identify the best qualified applicants to be referred to the hiring manager for further consideration and possible interview. We will notify you of the outcome of these steps when they have been completed.
To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life. In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and commerce.
This job is open to
- Internal to an agency
Current federal employees of this agency.
Clarification from the agency
All current TSA permanent or competitive temporary employees, TSA-Wide.
Duties
This Intelligence Operations Specialist position is located Operations Support (OS), Intelligence & Analysis (I&A), Field Intelligence Division (FID), Transportation Security Administration, Department of Homeland Security (DHS). Duties include but are not limited to:
- Oversees the production of, including reviewing and editing, reports, products, and briefings on complex and specialized threat information relating to transportation equities for TSA operational components, private industry, and/or foreign transportation security stakeholders, that enables customers to implement new rules, regulations, and policies in response to evolving threats.
- Guides analysts in conceptualizing, researching, and writing specialized reporting or analyses of varying complexity on threats or incidents affecting transportation to advance TSA's understanding of threats to transportation, and potentially inform development of new TSA operational rules, regulations, and policies. Monitors intelligence reporting and oversees/guides analysis and production aligned to TSA Priority Intelligence Requirements, Intelligence and Analysis (IA) objectives and requirements, and emerging customer requests. Broad policies and objectives provide general guidance for addressing issues but allow considerable discretion to develop new and innovative approaches.
- Oversees and reviews production of multiple intelligence reports, products, presentations, and related materials of varying complexity on adversary tactics and threats to the transportation sector domestically and abroad. Enforces IA and TSA policies requiring writing at the classification level appropriate for optimal dissemination of products for stakeholder and foreign partner release. Performs subject matter expert review of written intelligence reports or products for analytic quality, logical argumentation, clarity, accuracy, security classification markings, relevance to customer requirements, and adherence to TSA analytic methodologies and procedures. Often represents TSA as a senior technical point of contact for internal and external contacts, playing a lead role in drafting reports and contractual documents for external distribution.
- Collaborates with the Senior Intelligence Officer to develop analytic methodologies, standard operating procedures, priority intelligence/counterintelligence requirements, production plans, and other guidance to ensure production is analytically sound, timely, and relevant to TSA operational components and private industry. Initiates, builds, and maintains professional relationships with partners in the Department of Homeland Security (DHS), the Intelligence Community, establishing the foundation for future collaborations.
- Identifies new trends in intelligence/counterintelligence reporting that could have strategic impacts on TSA decisions, operations, and organizational objectives in the future. Recognizes interrelationships and linkages with other TSA divisions and offices and assesses potential impact(s); elevates issues and concerns to senior leadership when appropriate. Identifies challenges in TSA's intelligence/counterintelligence processes that inhibit accomplishment of IA or TSA organizational objectives; conceives, develops, recommends, and initiates process improvements; and evaluates results for effectiveness. Allocates resources to accomplish large work activities within established schedules.
- Serves as a subject matter expert on intelligence tradecraft, analytic production, traditional and advanced analytic techniques, data exploitation, and security classification procedures. Mentors and provides formal and informal training to analysts on tradecraft and analytical techniques.
Requirements
Conditions of Employment
- You must possess U.S. Citizenship or be a U.S. National.
- You must have reached the minimum age (18) at the time of application.
- Selective Service registration is required.
- Employee must be able to obtain and maintain a Top-Secret security clearance based on a Special Background Investigation (SBI) with eligibility for Sensitive Compartmented Information (SCI).
- May occasionally be required to work other than normal duty hours.
- Requires Temporary Duty (TDY) or business travel up to 25% of the time.
- Incumbent must possess and maintain a valid driver's license.
- This is a testing Designated position. Employee required to pass drug screening prior to appointment and periodically as required during employment.
- Position may require basic counterintelligence agent course or equivalent training or the ability to accomplish such training the first year.
If you fail to meet the conditions of employment or any other pre-employment requirements, such as missing any of the scheduled appointments, the hiring agency may rescind their tentative offer of employment.
Applying to this announcement certifies that you give permission for TSA to share your application with others in DHS for similar positions.
Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.
Qualifications
To qualify for the SV-J Pay Band (equivalent to GS-14), you must have one year of specialized experience at the SV-I or GS-13 in the Federal service or equivalent experience in the private sector. Specialized experience is defined as experience that has equipped you with the knowledge, skills and abilities to successfully perform the duties of the position. Such Specialized Experience defined as:
- Oversee intelligence analytic processes, standards, and tradecraft and a wide range of intelligence community research systems and applications to perform and enhance analyses of emerging adversary tactics and threats to the US transportation sector; and)
- Apply analytic principles, methods, and processes used to conduct systematic and objective inquiry, including design, raw reporting, analysis, and interpretation of data, and reporting of results; and)
- Develop written and oral communications products that communicate information or data in a clear, concise, and organized manner appropriate for the intended audience, and to brief, write, review and edit intelligence assessments from multiple sources.
Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months equals one month of experience. No additional credit is given for overtime.
National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Resumes must include the following:
- Narrative description of duties with start and end dates (including the month and year) for work experience.
- State the number of hours worked in a position (i.e. full-time or part-time). If part-time, state the total number of hours worked per week.
- Performance level (i.e. band or grade)
Utilizing the USAJOBS Resume Builder and completing all available fields is strongly encouraged.
You must meet the qualification requirements for this position no later than the closing date of the vacancy announcement.
Additional information
Eligibility to apply for other Federal positions: TSA is an Excepted Service agency exempt from most of Title 5 United States Code, including regulations which apply to displaced Federal employees (CTAP/ICTAP) of other agencies, and employment with TSA does not confer "Competitive Status" that generally results from selection and service in Competitive Service agencies. The Office of Personnel Management (OPM) has established an Interchange Agreement, which allows most permanent TSA employees to apply and be considered for vacancies in Competitive Service agencies. Information from OPM on this or other Interchange Agreements is available at: www.opm.gov/
To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation as a condition of placement into this position.
DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306 Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.
TSA employees who are absent for the purpose of performing military duty may apply for any vacancies announced in their absence.
More than one position may be filled from this announcement.
If you are entering TSA employment on an appointment without time limitations, you must serve a basic trial period unless you have already met the requirement.
DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
Employees who transfer to TSA from an agency that allows employees to maintain an annual leave balance higher than the maximum accumulation for the appointed position will have their leave ceiling set to the maximum accumulation for the appointed position (e.g., United States duty location - 240 hours, foreign duty location - 360 hours, or TSES position - 720 hours). TSA will not make a monetary payment for any leave forfeited under these circumstances.
- Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated based on a comparison of the position requirements against the quality and extent of the experience and/or related education as reflected in your resume and supporting documentation. You are encouraged to ensure work experiences clearly show possession of the competencies required for this position. We will compare your resume and supporting documentation to your responses on the assessment questionnaire. If, after reviewing your resume and any supporting documentation, a determination is made that you have rated yourself higher than is supported by your application materials, your category placement may be adjusted and/or you may be excluded from consideration for this job.
Candidates will be rated and ranked using Category Grouping procedures. Under Category Grouping, candidates will be rated and ranked into one of three categories:
- Best-Qualified: Applicants possessing experience that substantially exceeds the minimum qualifications of the position and demonstrate high proficiency in all of the critical competencies as determined by the job analysis.
- Well-Qualified: Applicants possessing experience that exceeds the minimum qualifications of the position and demonstrates acceptable proficiency in all of the critical competencies as determined by the job analysis.
- Qualified: Applicants possessing experience that meets the minimum qualifications of the position and demonstrate basic proficiency in most of the critical competencies as determined by the job analysis. If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview.
Your qualifications will be evaluated on the following competencies that are relevant to the duties of this position and must be fully supported by information in your resume:
- Critical Thinking
- Data Analysis
- Information Analysis
- Written Communication
You may preview the questions for this vacancy here: https://apply.usastaffing.gov/ViewQuestionnaire/12403413
- Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. - Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
In addition to a resume and the assessment questions, you must submit copies of any of the following documents if you are applying based on being a current eligible TSA employee (which includes permanent employees and 5 year temporary employees), or education or a combination of education and experience:
SF-50, Notification of Personnel Action - Current TSA employees are strongly encouraged to submit the most recent non-Award SF-50, at the time of application, to support eligibility for Status consideration. TSA employees who do not submit the SF-50 with the application must document their current TSA position in their resume and may be required to provide the SF-50 document during the selection process. TSA employees may obtain a copy of their most recent non-Award SF-50 at https://eopf.opm.gov/dhs/.
If you do not submit required documentation described in this job opportunity announcement, your application will be deemed incomplete and you will be ineligible for further consideration for this vacancy.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. - How to Apply
All of the following must be received in our office by 11:59 PM EST (Eastern Standard time) on the closing date of this announcement. If we do not receive all required information by the closing date, your application may not be considered.
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section above. Your application must include:- Resume
- Self-Assessment Questionnaire for this position
- Applicable supporting documents (see Required Documents Section)
To begin, click Apply to access the online application.- You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
- Follow the prompts to select your résumé and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
- After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
- You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
- It is your responsibility to verify that your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
- Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center.
- We encourage you to apply online. If you are unable to apply online or need to fax a document you do not have in electronic form, please contact HC-ServeU@tsa.dhs.gov .
Agency contact information
HC ServeU Customer Care
Email
HC-ServeU@tsa.dhs.gov
Address
OS - FFID- Intelligence and Analysis
6595 Springfield Center Dr
Springfield, VA 22150
US
Next steps
The questionnaire will assess your qualifications for the job, and will be used to identify the best qualified applicants to be referred to the hiring manager for further consideration and possible interview. We will notify you of the outcome of these steps when they have been completed.
To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/. - Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.- Equal Employment Opportunity (EEO) Policy
- Reasonable accommodation policy
- Financial suitability
- Selective Service
- New employee probationary period
- Signature and false statements
- Privacy Act
- Social security number request
Required Documents
In addition to a resume and the assessment questions, you must submit copies of any of the following documents if you are applying based on being a current eligible TSA employee (which includes permanent employees and 5 year temporary employees), or education or a combination of education and experience:
SF-50, Notification of Personnel Action - Current TSA employees are strongly encouraged to submit the most recent non-Award SF-50, at the time of application, to support eligibility for Status consideration. TSA employees who do not submit the SF-50 with the application must document their current TSA position in their resume and may be required to provide the SF-50 document during the selection process. TSA employees may obtain a copy of their most recent non-Award SF-50 at https://eopf.opm.gov/dhs/.
If you do not submit required documentation described in this job opportunity announcement, your application will be deemed incomplete and you will be ineligible for further consideration for this vacancy.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
All of the following must be received in our office by 11:59 PM EST (Eastern Standard time) on the closing date of this announcement. If we do not receive all required information by the closing date, your application may not be considered.
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section above. Your application must include:
- Resume
- Self-Assessment Questionnaire for this position
- Applicable supporting documents (see Required Documents Section)
To begin, click Apply to access the online application.
- You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
- Follow the prompts to select your résumé and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
- After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
- You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
- It is your responsibility to verify that your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
- Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center.
- We encourage you to apply online. If you are unable to apply online or need to fax a document you do not have in electronic form, please contact HC-ServeU@tsa.dhs.gov .
Agency contact information
HC ServeU Customer Care
HC-ServeU@tsa.dhs.gov
Address
OS - FFID- Intelligence and Analysis
6595 Springfield Center Dr
Springfield, VA 22150
US
Next steps
The questionnaire will assess your qualifications for the job, and will be used to identify the best qualified applicants to be referred to the hiring manager for further consideration and possible interview. We will notify you of the outcome of these steps when they have been completed.
To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
- Equal Employment Opportunity (EEO) Policy
- Reasonable accommodation policy
- Financial suitability
- Selective Service
- New employee probationary period
- Signature and false statements
- Privacy Act
- Social security number request
Created: 2024-05-05
Reference: 789919800
Country: United States
State: Colorado
City: Colorado Springs
ZIP: 80951
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