Intermittent Customer Service Assistant 1
Reynoldsburg, Ohio
Employer: Ohio Department of Aging
Industry: Communications
Salary: Competitive
Job type: Part-Time
About Us:
At the Ohio Board of Nursing, our foundational principles are:
Accountability, Compassion, Integrity, Collaboration, Inclusion, Service, Communication and People.
Our Mission is to:
Actively safeguarding the public through equitable regulation of nursing and other health care professions.
Our Vision is to:
Be a leader through innovative and efficient health care regulation positively impacting the wellbeing of every Ohioan.
What You'll Do:
These are part time, intermittent positions that are expected to work at least 24 hours per week.
Responsibilities include:
At the State of Ohio, we take care of the team that cares for Ohioans. We provide the following benefits to intermittent staff members.
Ohio Public Employees Retirement System
Qualifications
3 mos. trg. or 3 mos. exp. in office practices & procedures; 1 course or 3 mos. exp. in public relations or customer service to include techniques for dealing with difficult people; 1 course or 3 mos. exp. in typing, keyboarding, data entry or word processing; 1 course or 3 mos. exp. in operation of personal computer.
-Or equivalent of Minimum Qualifications for Employment noted above.
At the Ohio Board of Nursing, our foundational principles are:
Accountability, Compassion, Integrity, Collaboration, Inclusion, Service, Communication and People.
Our Mission is to:
Actively safeguarding the public through equitable regulation of nursing and other health care professions.
Our Vision is to:
Be a leader through innovative and efficient health care regulation positively impacting the wellbeing of every Ohioan.
What You'll Do:
These are part time, intermittent positions that are expected to work at least 24 hours per week.
Responsibilities include:
- Fields and responds to inquiries, requests for information and/or complaints from internal and/or external customers received in writing, email, flat mail, telephone and/or other means of communication.
- Researches answers to customer questions, problem solves to identify solutions, provides access to public resources, escalates calls to supervisor, as appropriate.
- Operates personal computer and/or computer terminal to enter, update, correct, remove or send data, retrieve/look-up data to verify/provide information or give status of file or application.
At the State of Ohio, we take care of the team that cares for Ohioans. We provide the following benefits to intermittent staff members.
Ohio Public Employees Retirement System
- OPERS is the retirement system for State of Ohio employees. The employee contributes 10% of their salary towards their retirement. The employer contributes an amount equal to 14% of the employee's salary. Visit the OPERS website for more information.
- The Ohio Deferred Compensation program is a 457(b) voluntary retirement savings plan. Visit the Ohio Deferred Compensation website for more information.
Qualifications
3 mos. trg. or 3 mos. exp. in office practices & procedures; 1 course or 3 mos. exp. in public relations or customer service to include techniques for dealing with difficult people; 1 course or 3 mos. exp. in typing, keyboarding, data entry or word processing; 1 course or 3 mos. exp. in operation of personal computer.
-Or equivalent of Minimum Qualifications for Employment noted above.
Created: 2024-06-15
Reference: 240005WR
Country: United States
State: Ohio
City: Reynoldsburg
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