Intern, Digital Strategy Performance (Fall 2024)

Atlanta, Georgia


Employer: Delta Air Lines
Industry: Enterprise Digital Strategy
Salary: Competitive
Job type: Full-Time

As part of the Value Prop Team, you will play a pivotal role in evaluating and optimizing our team dynamics to enhance overall performance. This comprehensive initiative focuses on analyzing team well-being and performance, identifying trends, and recommending improvements to ensure alignment with our strategic objectives. Your work will directly contribute to maximizing productivity and fostering a culture of continuous improvement.

Work with a team of professionals on multiple projects to:
  • Measure and analyze team performance and identify patterns for further investigation
  • Implement project management skills and practices
  • Collaborate across business units with various stakeholders in a professional setting
  • Provide feedback to improve team workflows, team effectiveness and evaluate their impact
  • Participate in data collection efforts impacting cross-functional departments
  • Identify and implement improvements to existing processes to increase efficiency and productivity


What you need to succeed (minimum qualifications)



  • Undergraduate students pursuing a bachelor's degree in business administration, Aviation Management, Operations Management, Analytics, Statistics, or a related field
  • Must be available for the duration of the co-op program
  • Must be enrolled in an accredited college or university while participating in the program
  • Ability to present oneself professionally and effectively communicate with various levels of leadership
  • Team-oriented with a focus on continuous improvement methodologies
  • Strong organizational, project management, and verbal/written communication skills
  • Proficiency in Microsoft Office Suite, including Excel and PowerPoint
  • Proficiency in basic data analytics
  • Willingness and ability to learn new skills
  • Embraces diverse people, thinking, and styles
  • Consistently prioritizes safety and security of self, others, and personal data
  • Possesses a high school diploma, GED, or high school equivalency
  • Is at least 18 years of age and authorized to work in the United States


What will give you a competitive edge (preferred qualifications)

  • Ability to digest data and briefly explain insights to support decision making
  • Comfortable working in both group and individual settings
  • Track record of seeking leadership roles in student and community organizations
  • Ability to develop effective presentations to explain background, analysis, results, and recommendations efficiently
  • Desire to learn leadership techniques and best practices in problem-solving and conflict resolution
  • Interest in learning more about the airline industry and Delta as a company

Key Stakeholders and Cross-Functional Partners:
  • Enterprise Strategy
  • Value Prop Leads
  • HR
  • Impacted groups based on identified solutions

Expected Deliverables:
  • Thoughtful solutions for high-impact challenges
  • Established mechanisms for monitoring progress and value
  • Development of artifacts to support effective rollout of identified solutions


This role is highly collaborative, requiring empathy and strong problem-solving skills. If you are passionate about driving organizational improvements and have the skills to back it up, we would love to hear from you.

Created: 2024-07-03
Reference: 25301
Country: United States
State: Georgia
City: Atlanta
ZIP: 30334