Intern, Technology Service Desk

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Intern, Technology Service Desk

About the Minnesota Twins: At the Minnesota Twins, we are driven by a singular purpose - to up the game, on the field and off. Unwavering in our commitment to deliver championships and be a force for good, our innovative, diverse and incredibly talented team is creating new ways to win, to uplift and to unite. We are proud to be Minnesota's baseball team. We believe in our power to create positive change. We are setting the standard for a modern sports and entertainment brand that shapes a better tomorrow for all.

Essential Duties and Responsibilities:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide priority user support and customer service on organization supported hardware and software platforms while working directly with Technology Operation Specialists.
• This position is designed for a professional individual who is ready to connect their educational foundation with the real needs and solutions in a small and unique environment.
• In this position you will learn to create users in Active Directory, image and issue laptops to users, as well as work with a wide variety of other technologies in use at Target Field.
• Participate in the monitoring and analysis of security events and alert to detect and respond to potential security incidents.
• Support the implementation and management of security controls, policies, and procedures to ensure compliance with industry standards and regulations.
• Assist in the review and analysis of security logs, reports, and data to identify potential security issues or trends.
• Collaborate with cross-functional teams to address security concerns and provide recommendations for improving the security posture of the organization.

Required Experience and Education:

• College student or recent graduate.
• Relevant coursework must be detailed within resume.

Essential Knowledge, Skills, and Abilities:

• Exposure to PC, server, network, broadcast, and cybersecurity technologies.

Preferred Knowledge, Skills, and Abilities:

• Experience with Microsoft Windows, Microsoft Office applications, and PC/Laptop hardware.

Physical Requirements:

• Able to lift items 35 pounds as needed.

Time Commitment: March 2025 - October 2025.Hours: 20 hours/week during the school year, 40 hours/week during the summer.Pay Rate: $17/hour.

Are you excited about the opportunity but don't meet every single requirement? We encourage you to apply anyway! Studies have shown that women and people of color are less likely to apply for a job if they don't meet every qualification. At the Minnesota Twins, we are dedicated to building a diverse and inclusive workplace.

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