Internal Communications - Senior Specialist, Florida

Pensacola, Florida


Employer: Ascension Health
Industry: Business Administration
Salary: Competitive
Job type: Full-Time

Details

  • Department: Internal Market Communications
  • Schedule: Full Time/8-Hour Day Shift, Monday-Friday
  • Location: Partially Remote; Local to Pensacola, Destin, Panama, or Jacksonville, FL preferred

Benefits

Paid time off (PTO)

Various health insurance options & wellness plans

Retirement benefits including employer match plans

Long-term & short-term disability

Employee assistance programs (EAP)

Parental leave & adoption assistance

Tuition reimbursement

Ways to give back to your community

*Please note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: Travel, PRN, Short-Term Option, etc.). Actual compensation offer will vary based upon role, education, experience, location, and qualifications. Connect with your Talent Advisor for additional specifics.


Responsibilities

The Role:

As an Internal Communications Senior Specialist you will help develop and implement strategic internal communications focused on enhancing associate experience, building understanding and engagement of operational priorities and ultimately helping strengthen the culture of the organization.

Responsibilities:

  • Assist with developing and implementing an internal communications plan and content that combines big-picture thinking with a localized voice
  • Collaborate with colleagues across the local market as well as enterprise-wide teams to ensure alignment and best practice
  • Ensure that communications reflect the Mission, Vision and Values of Ascension as a healing ministry of the Catholic Church
  • Draft communications with special attention to detail, enhanced clarity and clear call to action
  • Proactively identify trends, risks, challenges and solutions to process adoption, and lead and support change communication efforts
  • Manage a content and editorial calendar to streamline communications across all channels, building awareness of priority information and projects and increasing engagement with all audiences
  • Develop a 'journalist' mindset as you look for stories that will celebrate our associates and the inspirational work they do in service to our Mission
  • Maintain flexible availability and responsiveness both during and outside of normal work hours, as necessary


Complexity of Work:

Requires excellent writing and project management skills, as well as critical thinking, strategic counseling and decisive judgment. Ideally, the candidate will also have a knowledge of the evolving healthcare market, Ascension's history and current initiatives, and communications practices and standards. Must be able to work in a fast-paced environment.

Work Experience:

  • Adept at the rapid development of content in support of local business, market and organizational communications needs, working across all levels of an organization
  • Experience with the following:
    • Writing for all types of audiences across communications platforms, including intranet, email and video scripting
    • Executing against communications plans and campaigns, including change communications
    • Planning and managing a coordinated content approach that directly impacts engagement of key audiences in support of our business goals
    • Working against clearly outlined key performance indicators (KPIs) and supporting the reporting of results to multiple teams
  • Experience with intranet platform/technology preferred but not required





Requirements

Education:

  • High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree with 1 year of experience OR 5 years of applicable cumulative job specific experience required.
  • 2 years of leadership or management experience preferred.

Additional Preferences

Additional Preferences:

  • Bachelor's degree in Communications or journalism preferred.
  • At least 5 years in an internal communications role, ideally with experience working in a healthcare provider system or similar services organization.

Why Join Our Team

Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters.

Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.


Equal Employment Opportunity Employer

Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.

For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.

Pay Non-Discrimination Notice

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.


E-Verify Statement

This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

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Responsibilities

The Role:

As an Internal Communications Senior Specialist you will help develop and implement strategic internal communications focused on enhancing associate experience, building understanding and engagement of operational priorities and ultimately helping strengthen the culture of the organization.

Responsibilities:

  • Assist with developing and implementing an internal communications plan and content that combines big-picture thinking with a localized voice
  • Collaborate with colleagues across the local market as well as enterprise-wide teams to ensure alignment and best practice
  • Ensure that communications reflect the Mission, Vision and Values of Ascension as a healing ministry of the Catholic Church
  • Draft communications with special attention to detail, enhanced clarity and clear call to action
  • Proactively identify trends, risks, challenges and solutions to process adoption, and lead and support change communication efforts
  • Manage a content and editorial calendar to streamline communications across all channels, building awareness of priority information and projects and increasing engagement with all audiences
  • Develop a 'journalist' mindset as you look for stories that will celebrate our associates and the inspirational work they do in service to our Mission
  • Maintain flexible availability and responsiveness both during and outside of normal work hours, as necessary


Complexity of Work:

Requires excellent writing and project management skills, as well as critical thinking, strategic counseling and decisive judgment. Ideally, the candidate will also have a knowledge of the evolving healthcare market, Ascension's history and current initiatives, and communications practices and standards. Must be able to work in a fast-paced environment.

Work Experience:

  • Adept at the rapid development of content in support of local business, market and organizational communications needs, working across all levels of an organization
  • Experience with the following:
    • Writing for all types of audiences across communications platforms, including intranet, email and video scripting
    • Executing against communications plans and campaigns, including change communications
    • Planning and managing a coordinated content approach that directly impacts engagement of key audiences in support of our business goals
    • Working against clearly outlined key performance indicators (KPIs) and supporting the reporting of results to multiple teams
  • Experience with intranet platform/technology preferred but not required


Qualifications

Education:

  • High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree with 1 year of experience OR 5 years of applicable cumulative job specific experience required.
  • 2 years of leadership or management experience preferred.

Created: 2024-09-05
Reference: 357129
Country: United States
State: Florida
City: Pensacola
ZIP: 32501