Internal / Pain Mgt PreReg Intake Spc III / Full Time / Days / 36 hrs

Details

• Department: Patient Registration
• Schedule: Full Time. 7A-5P Monday-Thursday.
• Site: Pain Management Allegan
• Location: Allegan, Michigan

Benefits

Paid time off (PTO)

Various health insurance options & wellness plans

Retirement benefits including employer match plans

Long-term & short-term disability

Employee assistance programs (EAP)

Parental leave & adoption assistance

Tuition reimbursement

Ways to give back to your community

*Please note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: Travel, PRN, Short-Term Option, etc.). Actual compensation offer will vary based upon role, education, experience, location, and qualifications. Connect with your Talent Advisor for additional specifics.


Responsibilities

Perform the detailed duties involved with Pain Management Clinic Intake Coordinators duties, Patient Access duties including but not limited to: Patient check in, order entry, Authorization, Pre-determination of payment, assisting patients with financial assistance, scheduling, pre-registration, clerical processing for all Outpatients. Assist Pain Management staff in the

delivery of exceptional, compassionate, and personalized care.

• Schedule and Register all Pain Management outpatients either in person or by phone interview.
• Accurately schedule, pre register and financially clear all scheduled patients using the HIS system.
• Answer the telephone and respond or direct the call to the appropriate party.
• Promote and maintain excellent communication with all physicians, hospital departments, and insurance agencies.
• Give appropriate instructions and prep to patients.
• Obtain all appropriate signatures and documentation necessary for Allegan General Hospital and all Governing bodies.
• Obtain records and communicate authorization for services working on behalf of a physician when requested to do so.
• Enter orders electronically when appropriate.
• Conduct copay and deductible determinations and collect copay and deductible amounts when appropriate; as well as record the amount making receipt in current HIS system.
• Perform follow up duties as needed.
• Compile with all regulatory, federal, state, and local laws, and the organization's compliance plan, HIPAA and code of ethics.
• Compile with organizational policies and procedures, including but not limited to; Behavioral Standards, fire, patient and employee safety, risk and infection control.
• Participate in a regular audit process for accuracy.
• Always seek out work that needs to be done and report all free time to manager.
• Honor HIPAA privacy and confidentiality for all patients, employees, physicians and hospital related privacy issues.
• Accurately, promptly, and professionally perform duties as Department Manager assigns including but not limited to mentoring, special projects, participation in process improvement groups, on and off site training and education.
• Maintain current knowledge base in the areas of Pain Management Clinic processes, Pre-Registration, Authorization of services and related prescription medications and Scheduling.
• Maintain a positive and friendly work environment.
• Present a positive, professional image and work standard.

Requirements

Education:

• High School Diploma, or GED equivalent, required.

Work Experience:

• 3 years of experience working in direct contact with the public preferred.
• 3 years of experience in patient scheduling preferred.
• 3 years of experience in medical reception preferred.
• Medical terminology experience preferred.

Additional Preferences

No additional preferences.


Why Join Our Team

Ascension Michigan operates 16 hospitals and more than 300 related healthcare facilities that together employ nearly 23,000 compassionate associates. When you join our care teams, you join a team dedicated to providing spiritually centered, holistic care which sustains and improves the health of the communities we serve throughout Michigan.

Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.


Equal Employment Opportunity Employer

Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.

For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.

Pay Non-Discrimination Notice

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

This Ministry does not participate in E-Verify and therefore cannot employ STEM OPT candidates.

Responsibilities

Perform the detailed duties involved with Pain Management Clinic Intake Coordinators duties, Patient Access duties including but not limited to: Patient check in, order entry, Authorization, Pre-determination of payment, assisting patients with financial assistance, scheduling, pre-registration, clerical processing for all Outpatients. Assist Pain Management staff in the

delivery of exceptional, compassionate, and personalized care.

• Schedule and Register all Pain Management outpatients either in person or by phone interview.
• Accurately schedule, pre register and financially clear all scheduled patients using the HIS system.
• Answer the telephone and respond or direct the call to the appropriate party.
• Promote and maintain excellent communication with all physicians, hospital departments, and insurance agencies.
• Give appropriate instructions and prep to patients.
• Obtain all appropriate signatures and documentation necessary for Allegan General Hospital and all Governing bodies.
• Obtain records and communicate authorization for services working on behalf of a physician when requested to do so.
• Enter orders electronically when appropriate.
• Conduct copay and deductible determinations and collect copay and deductible amounts when appropriate; as well as record the amount making receipt in current HIS system.
• Perform follow up duties as needed.
• Compile with all regulatory, federal, state, and local laws, and the organization's compliance plan, HIPAA and code of ethics.
• Compile with organizational policies and procedures, including but not limited to; Behavioral Standards, fire, patient and employee safety, risk and infection control.
• Participate in a regular audit process for accuracy.
• Always seek out work that needs to be done and report all free time to manager.
• Honor HIPAA privacy and confidentiality for all patients, employees, physicians and hospital related privacy issues.
• Accurately, promptly, and professionally perform duties as Department Manager assigns including but not limited to mentoring, special projects, participation in process improvement groups, on and off site training and education.
• Maintain current knowledge base in the areas of Pain Management Clinic processes, Pre-Registration, Authorization of services and related prescription medications and Scheduling.
• Maintain a positive and friendly work environment.
• Present a positive, professional image and work standard.

Qualifications

Education:

• High School Diploma, or GED equivalent, required.

Work Experience:

• 3 years of experience working in direct contact with the public preferred.
• 3 years of experience in patient scheduling preferred.
• 3 years of experience in medical reception preferred.
• Medical terminology experience preferred.

---