Intranet Operations Analyst
Tampa, Florida
Employer: Alvarez & Marsal
Industry: Corporate - Knowledge Management & Research
Salary: $60000 - $75000 per year
Job type: Full-Time
Description
About A&M
Alvarez & Marsal is a leading independent global professional services firm, specializing in providing turnaround management, performance improvement and corporate advisory services. With over 9,000 professionals based in 70+ locations across North America, Europe, Asia, and Latin America, our firm excels in problem solving and value creation. Drawing on a strong operational heritage and hands-on-approach, our professionals work closely with organizations and stakeholders to help tackle complex business issues and maximize value.
Position Overview
Alvarez & Marsal is seeking an enthusiastic, self-motivated Intranet Operations Analyst to join our Knowledge Management (KM) team. This role is part of a developing KM team, and candidates should be prepared to influence the strategic direction and building of the capability. The successful candidate will play a vital role in contributing to the management and continued development of the firm's global intranet, employee engagement, and KM offerings.
Principal Responsibilities:
Global Intranet Content Management
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About A&M
Alvarez & Marsal is a leading independent global professional services firm, specializing in providing turnaround management, performance improvement and corporate advisory services. With over 9,000 professionals based in 70+ locations across North America, Europe, Asia, and Latin America, our firm excels in problem solving and value creation. Drawing on a strong operational heritage and hands-on-approach, our professionals work closely with organizations and stakeholders to help tackle complex business issues and maximize value.
Position Overview
Alvarez & Marsal is seeking an enthusiastic, self-motivated Intranet Operations Analyst to join our Knowledge Management (KM) team. This role is part of a developing KM team, and candidates should be prepared to influence the strategic direction and building of the capability. The successful candidate will play a vital role in contributing to the management and continued development of the firm's global intranet, employee engagement, and KM offerings.
Principal Responsibilities:
Global Intranet Content Management
- Assist with the management of the intranet homepage and landing pages to ensure a proper balance of content and tools.
- Build relationships with content providers across the firm, which include marketing and business development leaders, content strategists, and others throughout our business units and corporate groups.
- D evelop and maintain sites, pages, and libraries, as well as author content for the global intranet site and other communication campaigns.
- Manage content calendars and content gathering processes to keep the intranet up to date with the latest news, communications, and files.
- Monitor intranet analytics and provide reports that help content owners improve their presence on the site and drive usage of the intranet.
- Champion the use of the intranet, promoting the business benefits, and encouraging adoption across the Firm .
- Support and moderate online communities within our technology environment
- Assist in the planning, implementation, and/or ongoing maintenance of our various technology applications within the Microsoft 365 environment
- Support the growth and evolution of the KM team at A&M by applying KM best practices in ways that best ensure success of KM support model.
- Share, influence and encourage best practices and knowledge sharing throughout region and firm, specifically around KM practices and Microsoft 365.
- Demonstrate a willingness to assist with tasks outside immediate key role requirements for the benefit of overall organizational success.
- Recent college graduates and/or experienced professionals with 0-3 years of experience in knowledge management, internal communications, or content management.
- Bachelor's degree in related area or similar work/technical experience in Business Studies, Business Administration, Management or Technology.
- Internship or work experience with transferrable skills preferred.
- Microsoft 365 and SharePoint experience preferred.
- Experience or familiarity with SharePoint Online (SPO) or other intranet products
- Ability to run and analyze reports and dashboards using Power BI or other tools to monitor content effectiveness and trends.
- Knowledge and experience operating in the full Microsoft 365 ecosystem is also highly beneficial.
- Excellent writing and communication skills with ability to present various ideas and solutions for all audiences.
- Design experience using Adobe Creative Suite or similar products.
- Consultative approach when partnering with the business.
- Project and change management skills.
- Strong interpersonal skills with ability to effectively interact with multiple stakeholder groups and senior management.
- Ability to drive to results, in a fast-paced environment, while having a flexible work style.
- Close attention to detail.
- Demonstrated history of operating with urgency, responsiveness, and client first focus.
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Created: 2024-05-17
Reference: 202401628
Country: United States
State: Florida
City: Tampa
ZIP: 33637
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