Inventory Management Specialist

Inventory Management Specialist

BRIEF POSITION SUMMARY:

Under the supervision of the Solution Implementation Manager, the Inventory Management Specialist, (IMS) would be responsible for successfully implementing the various inventory management solutions offered by MSC promoting a best-in-class experience for all stakeholders. This includes driving solutions, installations, data collection, vending machine diagnostics, maintenance and training. This position is expected to focus on advanced solution selling and implementation tasks.

DUTIES and RESPONSIBILITIES:

• Collaborates with all MSC Sales Teams tenable explosive sales growth through Solutions
• Maintains a thorough knowledge of all MSC solutions which include but not limited to: bar coded solutions such as CMI and VMI, Vending, Crib Software, etc.
• Follows all required Salesforce protocols for project and time management
• Drives proficiencies in the following areas:
  • Solutions discovery including data collection
  • Solutions recommendations
  • Installations
  • Break Fix (onsite service)
  • Post Install Support
  • Supply Chain Optimization
  • Fiscal responsibility
  • Cancellation support
• Adheres to service level agreements to consistently deliver best-in-class results
• Proficient knowledge with the tools, technology and related PPE is essential for success
• Provides feedback to management for continuous process improvement
• Represents MSC Solutions at branch meetings and foster partnerships with sales associates
• Supports designated team goals and objectives
• Follows all MSC policies and procedures documented in the associate handbook
• Participates in special projects and performs additional duties as required
• Fosters the MSC Culture in the department and throughout the company to ensure unity of purpose and fulfillment of MSC's mission

EDUCATION and EXPERIENCE:

• Associates' Degree or the equivalent relevant experience is required
• Minimum two (2) years supporting value-added customer solutions / inventory management programs is preferred
• Experience troubleshooting hardware and/or software preferred
• Knowledge of MSC-like product lines/services & MSC related experience is required
• Minimum of two (2) years of general sales experience is preferred

SKILLS:

• Excellent verbal and written communication skills required
• Excellent interpersonal skills required
• Organizational & time management skills required
• Excellent Electro/Mechanical skills required
• Problem solving, and situational adaptability skills required
• Computer literacy & proficiency in word processing, spreadsheet & presentation software required

OTHER REQUIREMENTS:

• A valid driver's license & the ability to travel 75% including overnight is required
• Must possess basic knowledge and use of hand and power tools
• Able to perform physical activities such as lifting approximately 50 lbs.
• Ability to work in various types of industrial environments
• Must adhere to customer specific requirements such as wearing hardhats, safety glasses, steel toe shoes, etc.