IT Adoption Program Coordinator Senior | Hybrid

At Allianz Life, we are driven by our mission - we secure your future - and by our common goal of caring for tomorrow. We care for our employees by promoting an inclusive culture where everyone has the opportunity to grow and be rewarded for their success. We care for our customers by creating new products that help them protect their families and pursue their retirement goals. We care for our community by giving time, resources, and donations. And we care for the future by supporting sustainability, protecting the local environment, and promoting societal equity.

This role will combine both strategy and tactics. As an IT Adoption Program Coordinator Senior you are responsible for IT organizational change management, you will ensure effective adoption of workplace tools across Allianz Life (AZL). The role will work closely with cross-functional teams, including HR, Marketing, and IT, to lead change initiatives and enhance the adoption of M365 and other productivity tools on the IT roadmap. You will report to the Sr. Director, IT Customer-facing Services.

What you do:

• Collaborate closely with HR, Marketing, and AZL IT, to lead the change process for AZL users during the introduction of Workplace and other productivity tools such as M365, SharePoint Online, OneDrive, Exchange Online, and Keeper.
• Develop and implement strategies and plans to drive successful organizational change, leverage resources as appropriate from the HR department, employing methodologies such as the Plan, Engage, Act, Sustain (PEAS) change management model, tools, and resources,
• Stakeholder engagement - identify key stakeholders (direct and indirect) and establish communication channels to ensure they are informed and supportive throughout the change process.
• Impact analysis - conduct assessments to identify the impact of changes on business processes, systems, and employees and use this data to inform strategy and mitigate potential risks.
• Partner with AZL IT, Allianz Technology of America (ATA), Allianz Technology (Global), and business leadership to increase the adoption of Workplace and other productivity tools within each AZL division; facilitate collaboration between IT and business units; use positive influence and advocacy to push for collaborative alignment on project delivery and successful outcomes
• Identify the need and establish Community expansion to form, facilitate and present emerging solutions, hot topics, and business pain points as early messaging to advocates in the business community. i.e., Business Technology Champion forum
• Facilitate a community of IT solution "business owners" and ensure they are aware of and adhering to IT related process/control requirements, including corporate rules like the Allianz Functional Rule for IT (AFRIT)
• Establish and manage the process to ensure IT solution "business owners" are adhering to minimum standards for business applications tagged as 'end-user compute' solutions (i.e., technology solutions developed by employees outside of IT)
• Establish metrics to evaluate the effectiveness of change initiatives, monitoring the adoption and utilization, and making adjustments necessary to ensure the desired outcomes.
• Utilize available data to conduct bi-annual surveys and generate various reports to identify trends related to change, adoption, and overall satisfaction experiences.
• Analyze survey results and reports to measure user satisfaction, identify areas for improvement, and drive strategies for increased user adoption of tools and program changes.
• Work as a key member of the IT communications team, collaborating with IT colleagues, ATA, and Corporate Communications to craft clear communications to support the change initiatives and drive adoption at Allianz Life
• Participate in planning communication sessions aligned with organizational change management and technology introduction, including tactical and recurring communications and oversight of monthly major release summaries.

What you bring:

• 5+ years of experience required, experience managing successful projects. Solid knowledge and understanding of SDLC (Software Development Life Cycle) for IT Projects and PMLC (Project Management Life Cycle).
• Bachelor's degree in business, IT, or related field required

What we offer:At Allianz Life, we're proud to provide a benefits package that supports the True Balance of our employees and their families. We offer: a choice of comprehensive medical, dental and vision plan options, flexible spending and health savings accounts, tuition reimbursement, student loan retirement program, generous annual paid leave, an outstanding 401(k) company match, and life insurance. Plus, our employees enjoy an award-winning campus with an array of discounted amenities, including an onsite health center, child development center, fitness facility, convenience store and two cafeterias. Our employees and leaders take an active role in shaping our culture through our Employee Resource Groups, whose activities and advocacy contribute to an environment that welcomes, includes and celebrates diversity. Our great benefits, campus amenities and inclusive, engaged culture are among the many reasons we're routinely recognized as a top workplace employer.

51508 | Project Management | Professional | Non-Executive | Allianz US Life | Full-Time | Permanent

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.

Join us. Let's care for tomorrow.

Nearest Major Market: Minneapolis