IT Analyst Mid Level

Description:

3+ years in IT field

Good communication and organizational skills

Experience with Imaging PC’s

Install and configure software on PCs

Ability to work effectively in a group setting while also able to complete tasks on an individual basis to meet goals/deadlines

Familiarity with Intune Autopilot

Rolling out Windows 11 across the environment. 

We are in search of an Analyst that can help us receive the laptop/desktop devices, maintain inventory, image laptops in bulk, configure and install applications and ship devices to users across the US. 

This role will manage the image and deployment of multiple devices per day and will need to have an excellent organizational skill to keep everything tracked. 

We use Intune for our imaging process and have a detailed process to follow. 

A spreadsheet where the inventory will be kept will also have the list of users receiving their Windows 11 laptop. 

The spreadsheet will also keep the model each user will be receiving. 

This role will also need to possess a strong teamwork skill to collaborate with the local, regional and even global IT teams, as needed.

This role will require someone to sit for extended periods of time. Must able to move and lift up to 15lbs.

This role will also assist the local team with any other activities during their downtime. 

Activities will include but not limited to helping to close tickets in backlog and other local IT activities.