IT Analyst/Project Specialist

Title: IT Analyst/Project Specialist

State Role Title: IT Analyst/Project Specialist

Hiring Range: $60,932 Plus 15% County Salary Supplement

Pay Band: UG

Agency: Supreme Court

Location:Fairfax County Gen Dist Court

Agency Website:www.VAcourts.gov

Recruitment Type: General Public - G

Job Duties

Under the general supervision of the IT Projects Manager, this position provides IT support at various levels, including front-line technical support of software and hardware; testing, installation and configuration of new and updated software and hardware; maintenance and support of the Fairfax County GDC website and other modes of public communication; assisting with the planning and implementation of new technology initiatives; and performance of related work as assigned by management.

This position offers a competitive benefits package, which includes vacation and sick leave, 12 paid holidays, health insurance, retirement, life insurance, deferred compensation and short- and long-term disability.

All employees receive a 15% county salary supplement in addition to the state salary.

The IT Support and Project Specialist backs up and assists the IT Projects Manager for a large, high-volume, limited jurisdiction state court. This position assists GDC employees with the routine use of data applications and case management systems; performs security and Active Directory support on networked systems; troubleshoots network, application, and peripheral equipment problems; provides technology support in courtrooms; assists with loading and testing computer software and management of GDC IT inventory; supports members of the public with certain applications as appropriate; and supports all IT administrative duties of the Fairfax County GDC website and other modes of public communication. This position also supports the design, development, testing, and implementation of new and upgraded Fairfax County, Commonwealth, and third-party applications which improve automation, digitization, and case management in the court.

Other duties include providing new users with case management and security protocol training; providing help desk support for the court's users and directing appropriate inquiries to the Fairfax County Court Technology Office; notifying users of unanticipated computer and application down time; performing security checks and maintenance as needed; and assisting public with applications on the public terminals. This position also assists the IT Project Manager and other supervisors with general court-related projects. May be required to work during non-traditional business hours on occasion.

Minimum Qualifications

Any combination of education, experience, certification, and/or training equivalent to the following: graduation from an accredited two-year college with an associate's degree in IT or related field (degree preferred, not required) and/or two years of related professional work experience in such areas as business, court, or public administration. Ability to communicate technical ideas clearly and effectively both orally and in writing. Ability to perform personal computer and network troubleshooting, both on software and hardware. Proficiency in the latest Microsoft Windows operating systems and PC applications, such as Word, Outlook, Excel, and PowerPoint required. Demonstrated ability to work independently or in a team.

• 2 years or more of customer service experience
• Prior employment with a state court or agency
• Experience with SharePoint
• Large office experience
• IT inventory management experience
• IT project management experience
• Website management using a Content Management System (CMS)

Additional Considerations

Applicants must pass a criminal background check in order to be considered for employment..
Physical Requirements - Lifting and bending to install, remove and repair equipment.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

Applicants must apply online; we do not accept documents via mail or email. Only interviewed applicants will be notified of the filling of the position. No phone calls or e-mails regarding application status.

Required Documents
1. Resume
2. Cover Letter

The Virginia Judicial System is an equal opportunity employer, committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity or expression and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors.

Applicants who need accommodations for an interview should request this in advance by emailing humanresources@vacourts.gov.

Contact Information

Name: RICHARD FRAUSTO

Phone: NA

Email: Humanresources@vacourts.gov

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.