IT Asset Management Technician

This role will be 100% onsite in Downtown Fort Worth Monday-Friday. Normal first shift hours. This candidate will update and maintain software/hardware assets using the asset management system. Contact u to validate asset information.

* Track assets through soft or physical audits.

* Process quotes and/or order requests using a ticketing system. Heavy customer contact. Update and track orders through various applications and vendor websites. Receive inventory and maintain warehouse stock. Active Directory updates. Hardware/Software Asset Management -- updating and maintaining software/hardware assets in asset management system, contacting u to validate asset information, tracking assets through soft audits. Logistics -- customer service, quote/order request and tracking, receive inventory and maintain warehouse stock. Maintaining and validating data by helping in IT Audits of physical devices at city locations. Lifecycle management -- assist refresh team to verify and validate assets on the annual replacement plan

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience

1 or more years of asset management experience minimum

1 or more years in the customer service field

1 or more years of Warehouse experience

Basic understanding of computer systems, A+ certification is desired but not mandatory.

Basic understanding of MS Office Suite (Excel, Word, Outlook, etc.) Required

Basic understanding of using digital devices to record basic inputs on software/ applications.

Basic understanding of working in a ticketing tool to assign and manage workflow.

Quick learner.

Work in a fast-paced environment.

Must be a team player.

Must be able to meet deadlines.

Reliable vehicle.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.