IT Help Desk Technician
Colorado Springs, Colorado
Employer: Kavaliro
Industry: Information Technology
Salary: Competitive
Job type: Full-Time
Kavaliro has partnered with a client who is seeking a Tier I Help Desk Technician for a contract to hire scenario.
DUTIES:
REQUIREMENTS:
DUTIES:
- Provide first level support for all PCs, Printers, Thin Clients, Point of Sale Terminals, and all applications.
- Performs required installs, configurations, and maintenance of applications on PCs.
- Provide user support for all computer systems used
- Daily help desk operations including but not limited to, telephone support, diagnosing problems, and completing regularly scheduled activities.
- Monitor Help Desk email account and direct workflow accordingly.
- Document all problems or program malfunctions in Help Desk system and notify Help Desk personnel.
- Install new equipment, replace existing equipment and move equipment when necessary
- Ability to explain technical concepts to non-technical users in a clear and concise manner.
- Perform all other job-related tasks as assigned.
REQUIREMENTS:
- 1+ year of overall hands-on Help Desk experience
- Must have an active CompTIA Cert (A+, Net+, or Sec+) and/or be willing to get an A+ Cert within 90 days
- 1+ years of supporting Microsoft Office products
- Ability to read, analyze, and interpret technical procedure(s).
- Ability to write reports, business correspondence, and procedure manuals.
Created: 2024-05-18
Reference: 50124
Country: United States
State: Colorado
City: Colorado Springs
ZIP: 80951
Similar jobs:
-
HHS Service Desk Technician
SAIC in Broomfield, Colorado💸 $35001 - $45000. per year -
Service Desk Technician
Insight Global in Englewood, Colorado -
LEAD TECHNICIAN, SERVICE DESK
Denver Public Schools in Denver, Colorado💸 $54018 - $64822 per year -
TECHNICIAN, SERVICE DESK
Denver Public Schools in Denver, Colorado💸 $46746 - $56095 per year -
Help Desk Technician- SWINGS - TS/SCI w/ POLY
General Dynamics Corporation in Colorado Springs, Colorado💸 $25.50 per hour