IT Infrastructure Monitoring Specialist (Dynatrace, ServiceNow, BigPanda)

For immediate consideration, please connect with me on LinkedIn at https://www.linkedin.com/in/dpotapenko and then email your resume, work authorization status, current location, availability, and compensation expectations directly to denis.potapenko@systemone.com - make sure to include the exact job title and job location in your email message.

*** Contract position; contract can be extended; contract to hire is possible.

*** The job is on-site with a hybrid work schedule ( 3 days working in office and 2 days working from home ). Candidates must be local or willing to relocate within commuting distance of 2850 E Camelback Rd, Phoenix, AZ 85016

IT Infrastructure Monitoring Specialist :

- Monitor IT Data Center infrastructure components ( Servers/Network/Applications/etc ) and manage alerts using various tools.
- This role is crucial in maintaining the health of IT environment and providing 24/7 operations .
- Analyze alerts to determine appropriate processes and actions
- Utilize monitoring tools to assess the health of the environment
- Proactively reach out to teams to offer assistance, both for minor and major issues
- Document and maintain the incident management process
- Take detailed notes and keep records of outages

Required Technical Skills and Experience :

- Dynatrace, ServiceNow, BigPanda
- Target shift hours are 6:00 AM - 3:00 PM , but this position requires the ability to work in a 24/7 support environment, which may include when needed rotating shifts, on-call duties, or non-standard work hours.

For immediate consideration, please connect with me on LinkedIn at https://www.linkedin.com/in/dpotapenko and then email your resume, work authorization status, current location, availability, and compensation expectations directly to denis.potapenko@systemone.com - make sure to include the exact job title and job location in your email message.

#M1

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