IT Manager
Centralia, Washington
Employer: Great Wolf Lodge
Industry: Admin & College Programs
Salary: $33.82 per hour
Job type: Full-Time
Pay: $33.82 per hour - $36.05 per hour
At Great Wolf, theIT Manageris responsible for providing technical support and managing the systems at the lodge. Reporting directly to the Corporate IT Support Manager at this time, they will also have a dotted line to the General Manager of the property at which they are located. Technical support includes, but is not limited to workstation and printer installation and maintenance throughout the resort, administering the local server(s), monitoring the network, hardware performance, connectivity and backups. This position will also be responsible for assisting in the budget planning process to define systems needs at his/her property.
Essential Duties & Responsibilities
Basic Qualifications & Skills
Desired Qualifications & Traits
Physical Requirements
At Great Wolf, theIT Manageris responsible for providing technical support and managing the systems at the lodge. Reporting directly to the Corporate IT Support Manager at this time, they will also have a dotted line to the General Manager of the property at which they are located. Technical support includes, but is not limited to workstation and printer installation and maintenance throughout the resort, administering the local server(s), monitoring the network, hardware performance, connectivity and backups. This position will also be responsible for assisting in the budget planning process to define systems needs at his/her property.
Essential Duties & Responsibilities
- Work closely with on property staff on systems related issues pertaining to the PMS, POS
- Proactively monitor and administer the network, workstation operating systems, security system, safety, backups and servers related to the systems within his/her focus for the resort
- Assemble, disassemble, repair, install, and de-install computers and related equipment approved for use by the corporate office
- Supervise and train employees' use of the systems to assure compliance with pre-defined and set company policies
- Participate in job related training, classes, conventions, seminars and personal knowledge enrichment opportunities as directed
- Administer and enforce GWR license agreements for compliance budgetary accuracy
- Work closely with members of the GWR IT team
- Maintain accurate inventories of equipment while maintain an organized, safe and clean work area
- Assist the corporate IT on projects and support related issues in the field or at the corporate office
- Prioritize projects and support workload at the resort
- Conduct regular training sessions to keep the knowledge base at the properties current
Basic Qualifications & Skills
- Bachelor's degree in IT or related field (or equivalent combination of education/experience)
- Four years of experience in hybrid networking, server, virtual and physical environments
- Strong support knowledge of O365, Microsoft Office, network technologies and concepts (TCP/IP, SMTP and Ethernet, Wide Area Networks), desktop/mobile OS and hardware as well as audio/visual support experience
- Demonstrated proficiency in Microsoft Office suite
- Successful completion of criminal background check and drug screen
Desired Qualifications & Traits
- Microsoft Certification
- Previous IT experience in hotel/resort/theme park industry
- SCCM administration, and a working knowledge of Cisco and server virtualization
- Strong problem solving and organizational skills
- Attention to detail
- Enthusiastic and positive energy
- Multi-tasking ability
Physical Requirements
- Able to lift up to 20 lbs.
- Able to bend, stretch, and twist
- Able to stand or sit for long periods of time
Created: 2024-05-19
Reference: PDX_GWL_9F0466D8-0023-47ED-9D10-9A6C8F7CE34F_22075842
Country: United States
State: Washington
City: Centralia
Similar jobs:
-
IT Software Program Manager , Engine Management
Amazon in Seattle, Washington💸 $92500 per year -
Senior IT Sourcing Manager - OEM, Technology Sourcing and Infrastructure, IT Services
Amazon in Seattle, Washington💸 $92300 per year -
IT Network & Telecommunications - Manager
Urban League of Portland in Vancouver, Washington💸 $8033 - $10802 per month -
Senior Technical Program Manager, Mergers \u0026 Acquisitons IT Integrations
Amazon in Seattle, Washington💸 $119000 per year -
Business Operations Manager, IT Services - Global On-Premise Support
Amazon in Seattle, Washington💸 $92500 per year -
Sr. Category Merchant Manager, PC/IT
Amazon in Seattle, Washington💸 $112200 per year -
IT Project Manager - PMP
vTech Solution, Inc. in Olympia, Washington💸 $75000 per year -
IT Software Program Manager , Engine Management
Amazon in Seattle, Washington💸 $92500 per year