We are currently looking for a Full Time IT Network Administrator to join our SS Network Services Team team located at the Information Technology working .

Summary:
execute most routine administrative functions for all tribal network services.

Responsibilities:
* Provides first class customer service - courteous and helpful to all internal and external customer types
- Answers questions in a courteous and professional manner
- Partners with internal and external services as needed to ensure appropriate referral is made
- Greets and engages with a smile
- Determines and meets needs
- Seeks positive experience and outcomes
* Completes all training and development requirements and participates in continuing education opportunities
* Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
- Shares responsibilities for maintaining adequate supplies and equipment
- Maintains general upkeep of work area and maintains a safe environment
- Observes and addresses potential environmental hazards and risks
- Maintains and promotes professionalism
- Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
- Adheres to Chickasaw Nation dress code standards
- May provide break coverage for others as assigned
- May augment staff in other areas as needed based on staffing and needs ratio in regularly assigned unit
* Maintain knowledge of and follow all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.
* Keeps current and aware of national trends as well as future needs and priorities
* Handles routine customer complaints and incidents, exhibiting the appropriate discretion to identify situations that require the attention of supervisory personnel
* Upgrades, installs and troubleshoots networks, networking hardware devices and software
* Provides daily administration functions for tribal network services
* Develops and documents system standards for computers and network devices
* Recommend and schedule repairs to the Local and Wide Area Network
* Assist in new project implementation under the direction of Engineers
* Conducts minor preventative maintenance, when possible, and report additional needed repairs to line of support
* Maintains complex equipment/machinery, systems and building by completing preventative maintenance schedules
* All other duties as assigned

Competencies:
Essential:
* Follow instructions, both written and oral
* Adhere to all scheduling and attendance requirements
* Extreme customer-focused behavior
* Ability to portray a positive image to guests
* Must be detail-oriented
* Ability to work independently
* Honesty, truthfulness, reliability, accountability
* Read, understand and apply regulations and policies
* Ability to multitask
* Define problems, collect data and establish facts
* Identify, analyze and repair routine machine problems
* Communicates verbally with team, departments, guests and management
* Use voice in authoritative manner

Skills:
Essential:
* Must be flexible and be able to adapt to last minute changes

Experience:
Essential:
* 1 year directly related experience

Education:
Essential:
* Bachelors Degree in directly related field

Credentials:
Essential:
* Pass gaming background check
* Pass general background check
* Cisco Certified Entry Technician
* Cisco Certified Network Associate
* Standard Driver's License
* Gaming license or permit as required by assigned position

Working Conditions:
Essential:
* Pass pre-employment drug test
* Hand-eye coord, reach and grasp
* Sometimes lift and or carry up to 25 lbs
* Sitting up to 50% of shift
* Sometimes work in small or cramped areas
* Visual acuity for detail, distance, color, depth perception
* Walk up to 50% of shift