Summary

We welcome and appreciate your interest in employment with the City of Corpus Christi. We are an equal opportunity employer; no information obtained during the recruitment or selection process is intended for any discriminatory purposes.

Pay

This position is a Non-Exempt position at pay grade 113.

Attendance

Non-rotating 40-hour work week, Monday - Friday, 8:00 am - 5:00 pm; must be available to work additional hours as needed.

Who May Apply?

All persons legally authorized to work in the United States

Overview

The IT Network Technician I provides daily operations support and maintenance for network systems (including cabling, wireless, video, and VoIP). They maintain LAN/WAN/wireless/video/VoIP operations by working with network team members, hardware/software tools and applications, and in various departments with internal and external customers to ensure timely problem resolution.

Responsibilities

• Installs various network equipment and hardware including pulling cable, installing fiber, mounting network components such as switches and routers, installing patch panels and wall plugs, mounting video assets, mounting wireless assets, and other duties

• Works with customers in resolving basic communication issues including but not limited to IP phones, analog circuits, and end device cabling

• Duties including documentation and reporting within the City help desk application; customer interface, communication, and follow; and the timely resolution of tasks and issues as assigned

• Works to diagnose and identify infrastructure issues, troubleshoot connected end devise, and effect prompt and accurate repairs

• Duties span the wired and wireless infrastructure, video surveillance, and cable plant (all mediums including fiber)

• May be asked to perform other duties as assigned

Qualifications

• Requires a High School Diploma/GED

• Minimum of six (6) months to one (1) year of experience

• Must be able to attend and pass pre-approved Cisco, Fiber, or relevant technical courses

• A valid driver's license is required; successful out-of-state candidates must be able to obtain a valid Texas driver's license within 90 days of hire

Other Information:

Benefits

The City offers an excellent benefit package that includes:

• Texas Municipal Retirement System - TMRS is a required retirement plan for all full-time employees. Each employee automatically contributes 7% of their total compensation. The City will match employee contributions 2 to 1 during retirement.

• Medical/dental/vision/life coverage for employees and their eligible dependents.

• Vacation - 88+ hours per year

• Personal leave - 40 hours per year

• Sick leave - 96 hours per year

• Voluntary 457b deferred compensation plan

• Ten (10) Holidays

• Flexible Spending Account

• City Employee Health & Wellness Clinic & City Employee Fitness Center

• Learning & Development Academy

• Tuition Reimbursement Programs

• Employee Recognition Programs

Basis of Rating

Application review and the City may also conduct additional skill assessment tests, in addition to the panel interview.

Closing Statement

• Selected applicants must be able to pass a background investigation and a pre-employment drug test.

• Any position that lists a minimum qualification for education level and/or license/certification will require the applicant to provide proof of documentation if selected for hire into the position with the City of Corpus Christi.

• In the event of an emergency, employees are required to work to provide for the safety and well-being of the public, including the delivery and restoration of vital services.