Summary

The position description number for this position is 8D0420. View the PD at: PD Search

Serves as an IT Project Manager in DCHR. The incumbent manages highly complex IT investments and efforts with responsibility and accountability as a technical authority and advisor in project management, covering a wide range of technology and SSA applications. Also,establishing integrated project and product teams, developing and implementing IT plans and overseeing plans of subprojects and releases.

This job is open to

• Internal to an agency
  
  Current federal employees of this agency.

Clarification from the agency

Open to employees in the Deputy Commissioner for Human Resources (DCHR).

Duties

• Serves as an IT Project Manager in DCHR.
• The incumbent manages highly complex IT investments and efforts with responsibility and accountability as a technical authority and advisor in project management, covering a wide range of technology and SSA applications.
• The incumbent is responsible for establishing integrated project and product teams, developing and implementing IT plans and overseeing plans of subprojects and releases.
• Serves as a principal IT project planner for DCHR.
• Identifies customers' information systems requirements and analyzes information systems requirements or environment.
• Integrating information systems subsystems for complex IT initiatives.
• Prepares outcomes and presents reports and memoranda, oral briefings, seminars, workshops, and recommendations concerning long-range objectives that provide authoritative information and analyses;
• [cont'd] which examine, compare, and develop available options to devise new approaches to understanding issues involved, and contributes to the planning of solutions.

Requirements

Conditions of Employment

• All application materials must be received by the closing date.
• Applicants must be in good standing.
• Applicants must have a fully successful rating of record.
• Official Personnel Folders will not be reviewed.
• Requests for copies of application documents will not be accepted.
• All application forms submitted become the property of SSA Human Resources.

Qualifications

Your SSA-45/resume must provide sufficient experience, knowledge, skills, abilities, and proficiency of any required competencies to perform the specific position for which you are applying. Your SSA-45/resume is the key means we have for evaluating your experience, education, knowledge, skills, abilities and competencies as they relate to this position. Your resume and supporting documents must specifically address the evaluation criteria for the position. Describe duties you perform (not just knowledge, skills and abilities) as they relate to the specialized experience required for this position. Be clear, accurate and specific when describing your experience; e.g., list all positions separately, include full start and stop dates for each position, your component and grade, and a comprehensive description the relevant duties you performed in each position.

To qualify for the 2210 IT Specialist series, applicants must demonstrate the following competencies: must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.

Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; know about available products and services; and am committed to providing quality products and services.

Oral Communication - Express information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); make clear and convincing oral presentations; listen to others, attend to nonverbal cues, and responds appropriately.

Problem Solving - Identify problems; determine accuracy and relevance of information; use sound judgment to generate and evaluate alternatives, and to make recommendations.

Applicants must have 52 weeks of specialized experience at the GS-13 level, or equivalent, which is in or related to the work of the position to be filled and has equipped applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Such IT-related experience must include work that involves developing and implementing Human Resources IT project plans and leading IT project teams.

The specialized experience is REQUIRED and must be explicitly documented/described in your resume, or you will be disqualified from further consideration.

Qualification standards and additional information for this position can be found here: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/

NOTE: You cannot be credited for experience unless you clearly show your grade level at the time the experience was gained, as well as the dates you were at that grade level. If you combine career-ladder experience into a single description of duties, you may be eliminated from consideration based on failure to clearly document the required experience at the required grade level for the required period of time.

Qualification requirements must be met by the closing date of this announcement.

Applicants for promotion must have 52 weeks at GS-13.

Time in grade requirement must be met by the closing date of this announcement.

Education

Additional information

NONCOMPETITIVE CONSIDERATION DUE TO SPECIAL HIRING AUTHORITYApplications for noncompetitive consideration will be accepted from SSA employees in the area of consideration who are currently serving under the following types of appointments: Schedule A, Reg. 213.3102 (U) appointments for individuals with disabilities; and time limited appointments for veterans with a compensable service-connected disability of 30% or more. Applicants serving under these provisions do not need to submit copies of your disability or Veteran's documentation. However, you must submit a current SF-50 that provides information on the appointment authority under which you were hired. Otherwise, you will not receive non-competitive consideration.

NOTE: Excepted service employees serving under Schedule A appointments for Attorney positions or Pathways Programs appointments (Presidential Management Fellows, Recent Graduates, and Interns) are not eligible for consideration.

This is a non-bargaining unit position to be filled under the provisions of the Management Officials Promotion Plan. The best-qualified list for this vacancy may be used to fill the same or similar positions in a component(s) under the same Deputy Commissioner. Additional selections may be made within 6 months of the date the best qualified list is issued.

LOCALITY PAY: Salary will be set in accordance with locality pay provisions. Candidates currently receiving a higher locality pay than the office applied for are advised that should they be selected; they will lose entitlement to the higher locality pay.

OTHER NOTES:

This position is eligible for telework.

Relocation expenses will not be paid.

This is a critical and special sensitive public trust position. The selected employee will be required to complete a Standard Form 85P, Questionnaire for Public Trust Positions, in order to have the appropriate investigation conducted, unless the employee has been previously certified eligible to occupy a position at this level.

• Benefits
  
  Review our benefits

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants will be rated based on the following knowledge, skills, and abilities:

• Skill in managing complex, multi-level HR IT Projects and leading project teams. 40 Points
• Ability to gather customers' IT requirements, evaluate feasible options, and present them to management. 40 Points
• Knowledge of agency tools used for managing projects and presenting material (IMT, VersionOne/Agility, Jira, Outlook, Word, Excel, PowerPoint, and Project). 24 Points
• Ability to communicate technical information clearly to a non-technical audience both orally and in writing. 40 Points

Total Points Possible: 144

Applicants will be assessed using the rating criteria listed in the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12403847

• Benefits
  
  Review our benefits
• Required Documents
  
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
  
  The following section provides information on supporting documentation that must be submitted.
  
  SSA-45 (all applicants)
  
  SF-50 that provides information on the appointment authority under which you were hired (applicants for Noncompetitive Consideration due to a Special Hiring Authority only)
  
  Your SSA-45 must provide all of the information necessary to make qualifications determinations (e.g., all experience related to your qualifications for this position, full performance level of your current position, the dates at each grade level of your current or prior career-ladder position(s), etc.). These documents will be referred to the selecting official if you are eligible for the best qualified list. Employees' Official Personnel Folders will not be reviewed.
  
  Your SSA-45 must specifically demonstrate, in your own words, the possession of the required experience related to the minimum qualifications, selective placement factors and/or evaluation criteria. Information that is copied or restated language from the vacancy announcement, rating criteria, KSAs and/or position description will not be considered. If this occurs, you may lose consideration for one or more grade levels or found ineligible.
• How to Apply
  
  Please follow all instructions carefully. Errors or omissions may affect your eligibility. When answering the questionnaire, remember that your experience is subject to verification by the selecting official. You may be asked to provide specific examples or documentation of experience to support your answers, or you may be required to verify a response by a practical demonstration of your claimed ability to perform a task.
  
  Notice Concerning Materially False, Fictitious, or Fraudulent Statements
  
  Anything you claim in the occupational questionnaire or in your SSA-45 may be subject to verification. By completing the electronic application process, you are certifying that any statements you make are true, complete, and correct to the best of your knowledge and belief and are made in good faith. Materially false, fictitious, or fraudulent statements or representations are subject to disciplinary action.
  
  To apply for this position, you must provide a complete Application Package which includes:
  
  1. SSA-45
  2. The Occupational Questionnaire: Click on the Apply Online button to create an account or log into your existing USAJOBS account and follow the prompts to complete the occupational questionnaire.
  3. Additional Required Documents, if applicable (See Required Documents section).
  
  The complete Application Package must be submitted before 11:59 p.m. (EST) on 05/17/2024. Failure to upload any required documents will disqualify your application from consideration.
  
  If you use assistive software or an adaptive device, or you are experiencing some other type of technical difficulty and/or otherwise require assistance with the application process, please contact OPE Staffing DCHR at OPE.Staffing.DCHR@ssa.gov.
  
  Individuals with hearing or speech disabilities may use the listed email or 7-1-1 for TTY-based Telecommunications Relay Services to call the listed phone number. Additional Telecommunications Relay Services options are available in each state: https://www.fcc.gov/general/trs-state-and-territories
  
  APPLYING FROM A PERSONAL COMPUTER OUTSIDE OF WORK
  
  SSA employees may access Internal Vacancies On-Line (IVOL) postings and apply for vacancies from locations outside of SSA (e.g., from home, public computer, etc.). Please use the following link: https://www.ssa.gov/careers/ivol. Be sure to forward the link and other application materials (such as the SSA-45) to an email source accessible from outside of SSA (e.g., your personal computer, etc.).
  
  Due to our security procedures, our office will not accept any applications submitted via email, standard mail, or facsimile sent directly to the Servicing Personnel Office. Applicants are required to file through the online application process. The email address is listed only for inquiries about the position or the How to Apply process.
  
  To check the status of your application or return to a previous or incomplete application, log in to your USAJOBS account.
  
  Agency contact information
  
  
  
  OPE Staffing DCHR
  
  Email
  
  OPE.Staffing.DCHR@ssa.gov
  
  Address
  
  DCHR - OITHR
  
  6401 Security Boulevard
  
  Baltimore, MD 21235
  
  US
  
  Next steps
  
  After all of the applications have been evaluated, you will receive notification via email explaining the status of your application. If you applied incorrectly or submitted an incomplete application, we will be unable to send you an electronic receipt of your application. Please read the How to Apply instructions carefully to ensure that you submit a complete application.
  
  To check the status of your application or return to a previous or incomplete application, log in to your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.
  
  Selection interviews may be conducted with one or more of the candidates, but there is no requirement that interviews be conducted. The hiring office will contact candidates directly for interviews. Interviews may be conducted via video conferencing software, if technically feasible. Applicants referred for consideration will receive a final disposition notice after selections have been made.
• Fair and Transparent
  
  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  
  
  • Equal Employment Opportunity (EEO) Policy
  • Criminal history inquiries
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents

The following section provides information on supporting documentation that must be submitted.

SSA-45 (all applicants)

SF-50 that provides information on the appointment authority under which you were hired (applicants for Noncompetitive Consideration due to a Special Hiring Authority only)

Your SSA-45 must provide all of the information necessary to make qualifications determinations (e.g., all experience related to your qualifications for this position, full performance level of your current position, the dates at each grade level of your current or prior career-ladder position(s), etc.). These documents will be referred to the selecting official if you are eligible for the best qualified list. Employees' Official Personnel Folders will not be reviewed.

Your SSA-45 must specifically demonstrate, in your own words, the possession of the required experience related to the minimum qualifications, selective placement factors and/or evaluation criteria. Information that is copied or restated language from the vacancy announcement, rating criteria, KSAs and/or position description will not be considered. If this occurs, you may lose consideration for one or more grade levels or found ineligible.

How to Apply

Please follow all instructions carefully. Errors or omissions may affect your eligibility. When answering the questionnaire, remember that your experience is subject to verification by the selecting official. You may be asked to provide specific examples or documentation of experience to support your answers, or you may be required to verify a response by a practical demonstration of your claimed ability to perform a task.

Notice Concerning Materially False, Fictitious, or Fraudulent Statements

Anything you claim in the occupational questionnaire or in your SSA-45 may be subject to verification. By completing the electronic application process, you are certifying that any statements you make are true, complete, and correct to the best of your knowledge and belief and are made in good faith. Materially false, fictitious, or fraudulent statements or representations are subject to disciplinary action.

To apply for this position, you must provide a complete Application Package which includes:

1. SSA-45
2. The Occupational Questionnaire: Click on the Apply Online button to create an account or log into your existing USAJOBS account and follow the prompts to complete the occupational questionnaire.
3. Additional Required Documents, if applicable (See Required Documents section).

The complete Application Package must be submitted before 11:59 p.m. (EST) on 05/17/2024. Failure to upload any required documents will disqualify your application from consideration.

If you use assistive software or an adaptive device, or you are experiencing some other type of technical difficulty and/or otherwise require assistance with the application process, please contact OPE Staffing DCHR at OPE.Staffing.DCHR@ssa.gov.

Individuals with hearing or speech disabilities may use the listed email or 7-1-1 for TTY-based Telecommunications Relay Services to call the listed phone number. Additional Telecommunications Relay Services options are available in each state: https://www.fcc.gov/general/trs-state-and-territories

APPLYING FROM A PERSONAL COMPUTER OUTSIDE OF WORK

SSA employees may access Internal Vacancies On-Line (IVOL) postings and apply for vacancies from locations outside of SSA (e.g., from home, public computer, etc.). Please use the following link: https://www.ssa.gov/careers/ivol. Be sure to forward the link and other application materials (such as the SSA-45) to an email source accessible from outside of SSA (e.g., your personal computer, etc.).

Due to our security procedures, our office will not accept any applications submitted via email, standard mail, or facsimile sent directly to the Servicing Personnel Office. Applicants are required to file through the online application process. The email address is listed only for inquiries about the position or the How to Apply process.

To check the status of your application or return to a previous or incomplete application, log in to your USAJOBS account.

Agency contact information



OPE Staffing DCHR

Email

OPE.Staffing.DCHR@ssa.gov

Address

DCHR - OITHR

6401 Security Boulevard

Baltimore, MD 21235

US

Next steps

After all of the applications have been evaluated, you will receive notification via email explaining the status of your application. If you applied incorrectly or submitted an incomplete application, we will be unable to send you an electronic receipt of your application. Please read the How to Apply instructions carefully to ensure that you submit a complete application.

To check the status of your application or return to a previous or incomplete application, log in to your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.

Selection interviews may be conducted with one or more of the candidates, but there is no requirement that interviews be conducted. The hiring office will contact candidates directly for interviews. Interviews may be conducted via video conferencing software, if technically feasible. Applicants referred for consideration will receive a final disposition notice after selections have been made.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Equal Employment Opportunity (EEO) Policy
• Reasonable accommodation policy
• Criminal history inquiries
• Financial suitability
• Selective Service
• New employee probationary period
• Signature and false statements
• Privacy Act
• Social security number request