IT SPECIALIST (NETWORK/SYSADMIN) (TERM) (Title 32)

Summary

This National Guard position is for a IT SPECIALIST (NETWORK/SYSADMIN) (TERM) (Title 32), Position Description Number D2727000 and is part of the G4, located in Draper, UT with the Utah Army National Guard.

This selecting supervisor is SFC Victor Gonzales.

IAW UTNGR 690-12 dated AUG 2022 and LIUNA-UTARNG CBA dated 11 OCT 2022, Priority will be given to all current, onboard employees of the UTARNG.

This job is open to

• Internal to an agency
  
  Current federal employees of this agency.
• National Guard & reserves
  
  Current members, those who want to join or transitioning military members.
• The public
  
  U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

This is a Title 32 excepted position.
This job announcement may be used to fill additional vacancies for additional positions vacated during the job bid process.
IAW UTNGR 690-12 dated AUG 2022 and LIUNA-UTARNG CBA dated 11 OCT 2022, Priority will be given to all current, onboard employees of the UTNG.

Duties

MAJOR DUTIES: This is NOT an all-inclusive list.

• Serves as an advisor to the Supervisory Logistics Information Technology (LIT) Specialist(SASMO) and Systems Administrator on all Combat Service Support (CSS) Automated Logistics Systems and Programs.
• Exercises knowledge and oversight for all matters pertaining to the fielding and operation of Automated Logistics System and Programs.
• Utilizes an extensive knowledge of logistics programs/operations and a clear understanding of automated systems to manage projects and programs for systems integration of CSS automation.
• Identifies funding requirements to support SASMO operations, justifies and submits budget requirements for State operating budget, and executes funds received.
• Serves as project leader/supervisor responsible for developing, assigning, and coordinating duties and projects for LIT systems administrators.
• Reviews SASMO Standard Operating Procedures (SOPs) to ensure they are current (i.e., helpdesk, repair operations, etc.).
• Operates as the Quality Control Specialist for the Quality Control Program and Quality Control Plan.
• Conducts quality inspections, customer feedback, and continuous improvement initiatives associated with the Quality Control Plan.
• Perform Software conversion, hardware fielding and continuous support.
• Researches and resolve hardware, software, and applications program problems by troubleshooting and working with user, NGB support agencies, and/or manufacturer/vendors/representatives as required.
• Coordinates and communicates with Department of the Army (DA), National Guard Bureau(NGB), and Program Executive Office/Program Manager, regarding CSS operations and automated systems support, problem resolution, software upgrades and change packages.
• Provides assistance to functional users in the identification of computer problems, troubleshooting diagnostics and resolution of technical problems identified in trouble tickets and initial setup of serviced automated logistics information system computers to include loading software, configuring modem and network card(s), assigning Internet Protocol (IP) addresses with correct subnet, connectivity to the network as required, coordinating with other support personnel and completing technical inspections.
• Analyzes requirements, manages, and coordinates automated logistics information system hardware and peripherals pertaining to the receipt, distribution, installation, and life cycle management of devices that are directed to be managed at unit/state level.
• Installs, tests, and evaluates automated logistics information system hardware. Manages the State/Territory CSS automation hardware tactical computer exchange (TCX) (aka equipment float) program and ensures accountability of exchanges.
• Serves as the point of contact for the Sustainment Automation Support Management Office(SASMO) Work Order Desk.
• Provides telephone coverage for users requesting assistance with hardware/software via a help desk, resolve problems, escalates complex issues to enterprise systems or to a technical specialist/contractor supplied support services; as well as prepares and accomplishes all work order work order routing.
• Administers and coordinates warranty contracts related to system support.
• Provides timely, courteous, and professional service when conversing and interacting with users both telephonically and face-to-face.
• Performs other duties as assigned.

Requirements

Conditions of Employment

Compatible military grade and assignment required prior to the effective date of placement. This is an excepted service position that requires membership in a compatible military assignment in the employing state's National Guard. Applicants who are not currently a member of the National Guard must be eligible for immediate membership. If you are not sure you are eligible for military membership, please contact a National Guard recruiter prior to applying for this position.

Military Rank: Enlisted

• National Guard Membership is required.
• Males born after 31 December 1959 must be registered for Selective Service.
• May be required to successfully complete a probationary period.
• Participation in direct deposit is mandatory.
• Soldiers who accept a technician position may be terminated from the Bonus and Student Loan Repayment Program (SLRP).
• This position is eligible to be in the union: Laborers International Union of North America (LiUNA) Local 1776.
• The incumbent of this position description must have at a minimum, a completed National Agency Check (NAC) prior to position assignment.
• Must maintain the appropriate security clearance of the position.
• This position is covered by the Domestic Violence Misdemeanor Amendment (30 Sep 96) of the Gun Control Act (Lautenberg Amendment) of 1968. An individual convicted of a qualifying crime of domestic violence may not perform the duties of this position.
• Ability to establish effective professional working relationships with coworkers and customers, contributing to a cooperative working environment and successful accomplishment of the mission.
• Information Assurance Certification is a condition of employment. This position includes information assurance (IA) work as a paramount duty requirement. Per DoD 8570.01-M, the incumbent of this position must achieve the appropriate IA certification within six months of assignment of these duties. A waiver of this six-month requirement may be granted per DoD8570.01-M, Failure to receive the proper IA certification may result in removal from this position.
• This is a Testing Designated Position (TDP). The employee is subject to random drug testing. Pre-employment drug testing and participation in random drug testing is a condition of employment. Note: The caveat is that the states, territories, and the district cannot drug test until a drug free workplace policy has been established and approved by the United States Department of Health and Human Services.

Qualifications

*Your resume must reflect in detail how the duties and responsibilities under each position you have held with each employer meets the below listed general and specialized experience required for the position.

**Must include beginning and ending dates of employment stated as MM/YYYY; and total hours worked per week in order to determine part time vs. full time credit.

Minimum Requirements:

Have experience that has provided a basic knowledge of data processing functions and general management principles that enabled the applicant to understand the stages required to automate a work process. Experience may have been gained in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and systems.

Specialized Experience GS-09:

Have at least 24 months experience, education, or training in analysis of the interrelationship of pertinent components of the system. Experience planning the sequence of actions necessary to accomplish the assignment. Experience scheduling the sequence of programs to be processed by computers where alternatives had to be weighed with a view to production efficiency.

Or Education (see below)

Specialized Experience GS-11:

Have at least 36 months experience that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization. Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls. Experience that required adaptations of guidelines or precedents to meet the needs of the assignment. Experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion.

AND have a Security+ Certification .

Or Education (see below)

Education

Substitution for specialized experience:

GS-9 level, a masters or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree may be substituted.Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.

GS-11 level, a Ph.D. or equivalent, or 3 years of progressively higher level graduate education leading to such a degree. Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. AND have a Security+ Certification .

**You must provide transcripts or other documentation to support your Educational claims. To receive credit for Education, you must provide documentation of proof that you meet the Education requirements for this position.

All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, see http://www.ed.govOR Education completed in foreign colleges or universities may be used to meet the above education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to timely provide such evidence by submitting proof of creditability of education as evaluated by a credentialing agency with your application materials.

More information may be found at http://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

All documentation must be in English or include an English translation.

Additional information

If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (https://www.sss.gov/RegVer/wfRegistration.aspx).

MILITARY MEMBERS WITH BONUSES: Upon acceptance of a military technician position military members who are currently receiving a military Reenlistment/Extension Bonus (REB) or GI Bill-SR Kicker may lose incentive eligibility and may be subject to termination or suspension of incentive (includes indefinite and temporary technicians on assignment for more than 180 days in any continuous 12-month period). Are advised to meet with education specialist to review contract.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.

Category Rating: Your application will be evaluated and rated under Category Rating selection procedures. Once the application process is complete, a review of your qualifications will be conducted to determine if you are qualified for this job. Qualified candidates will be assigned to a quality category. The quality categories are:

1. Highly Qualified: Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements for this position.

2. Well Qualified: Candidates in this category possess good skills and experience above the minimum requirements for this position.

3. Qualified: Candidates in this category meet the minimum education and/or experience requirements for this position.

If your resume does not provide enough information regarding your work history for us to make a creditable qualification determination, your application package may be rendered disqualified, and you will no longer be considered for this position.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Please note that if, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your rating can and will be adjusted to more accurately reflect your abilities, or you may lose consideration for this position. Your rating will be based on both your entire application package as well as the responses to the assessment questionnaire. Please follow all instructions carefully. Errors or omissions may affect your eligibility.

PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid work on the same basis as for paid experience. Part-time experience will be credited on the basis of time actually spent in appropriate activities. To receive credit for such experience you must indicate clearly the nature of the duties and responsibilities in each position held and the number of hours per week spent in such employment.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
• Required Documents
  
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
  
  To apply for this position, you must submit a complete Application Package which includes:
  
  1. Resume: resume must show relevant experience, where you worked, job title, detailed duties and accomplishments written in your own words, employer's name and address, supervisor's name and phone number, starting and ending dates (including Month and Year, e.g., 02/2017, Feb 2017, etc.), hours per week. If you are a current Federal employee or previous Federal employee, provide your position title, pay plan, series and grade. Your detailed experience should be listed under each job title with starting and ending dates. Resume must show applicants name and contact information.
  
  2. Other supporting documents:
  
  • Applicable documents required for qualification, education, or certification as stated above.
  • Must provide transcripts for education requirements if applicable.
  
  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
  
  
  If you are relying on your education to meet qualification requirements:
  
  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
  schools accredited by accrediting institutions recognized by the U.S. Department of Education.
  
  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
• How to Apply
  
  To apply for this position, you must complete the online application/Occupational Questionnaire and submit the documentation specified in the Required Documents section below. To view the Occupational Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12523918
  
  A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.
  
  To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
  
  Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
  
  After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
  
  You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
  
  To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
  
  Agency contact information
  
  Shaun Harris
  
  Phone
  
  801-432-4239
  
  Email
  
  shaun.b.harris.civ@army.mil
  
  Address
  
  UT G4
  
  12953 S Minuteman Dr
  
  Draper, UT 84020
  
  US
  
  Next steps
  
  Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.
• Fair and Transparent
  
  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  
  
  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request

Required Documents

To apply for this position, you must submit a complete Application Package which includes:

1. Resume: resume must show relevant experience, where you worked, job title, detailed duties and accomplishments written in your own words, employer's name and address, supervisor's name and phone number, starting and ending dates (including Month and Year, e.g., 02/2017, Feb 2017, etc.), hours per week. If you are a current Federal employee or previous Federal employee, provide your position title, pay plan, series and grade. Your detailed experience should be listed under each job title with starting and ending dates. Resume must show applicants name and contact information.

2. Other supporting documents:

• Applicable documents required for qualification, education, or certification as stated above.
• Must provide transcripts for education requirements if applicable.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.


If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To apply for this position, you must complete the online application/Occupational Questionnaire and submit the documentation specified in the Required Documents section below. To view the Occupational Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12523918

A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.

After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.

You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.

To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

Agency contact information

Shaun Harris

Phone

801-432-4239

Email

shaun.b.harris.civ@army.mil

Address

UT G4

12953 S Minuteman Dr

Draper, UT 84020

US

Next steps

Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Criminal history inquiries
• Equal Employment Opportunity (EEO) Policy
• Financial suitability
• New employee probationary period
• Privacy Act
• Reasonable accommodation policy
• Selective Service
• Signature and false statements
• Social security number request