We are currently looking for a Full Time IT Sr Systems Engineer to join our IT Shared Services team located at the Abbott Miller Bldg working .

Summary:

The Sr Systems Engineer provides technical guidance and direction in support of the day-to-day operations for Network Operations, Communications and Technical Support of the IT Department of the Chickasaw Nation Division of Commerce. This position provides leadership and direction with the installation, maintenance, and troubleshooting of malfunctions with computer hardware and software.

Responsibilities:
* Plans staff to meet operational needs
* Monitors and improves work performance of assigned teams as whole and as individuals
* Prepares ad hoc reports
* Assists with capacity planning and performance management of critical servers and applications.
* Serves as lead worker in assigned area
- Mentors, coaches and assists in training lower level staff
- May review the work quality and or quantity of lower level staff
- May provide input on performance appraisals for lower level staff
- May be required to act as Supervisor on Duty in the absence of the Supervisor to ensure all operational standards are maintained
- Serves as subject matter expert for work tasks and duties performed
- Oversees work of assigned staff for quality, quantity, compliance with internal controls, process, etc.
- May be responsible to adjust staff assignments based on business needs
* Leads the planning and implementation of server upgrades, maintenance fixes, and vendor-supplied patches
* Analyzes cost and maintenance trends and makes recommendations for continual improvement
* Assists with orientation, special activities and training on specific procedures, tasks or equipment
* Mentors, coaches, develops and assists in training in assigned area
* Implements system design; creates supporting documentation, and knowledge transfer to the team for daily support and maintenance
* Partners with other architects, infrastructure, and software experts to define metadata layers, technical strategy, and optimal integration within the existing client IT landscape
* Researches new technology and recommends to leadership anything that would improve operations
* Proposes new ideas to improve offerings, processes and procedures
* Understands performance metrics, monitors system performance, and troubleshoots issues
* All other duties as assigned
* Provides first class customer service - courteous and helpful to all internal and external customer types
- Answers questions in a courteous and professional manner
- Partners with internal and external services as needed to ensure appropriate referral is made
- Greets and engages with a smile
- Determines and meets needs
- Seeks positive experience and outcomes
* Completes all training and development requirements and participates in continuing education opportunities
* Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
- Shares responsibilities for maintaining adequate supplies and equipment
- Maintains general upkeep of work area and maintains a safe environment
- Observes and addresses potential environmental hazards and risks
- Maintains and promotes professionalism
- Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
- Adheres to Chickasaw Nation dress code standards
- May provide break coverage for others as assigned
- May augment staff in other areas as needed based on staffing and needs ratio in regularly assigned unit
* Maintain knowledge of and follow all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.

Competencies:
Essential:
* Follow instructions, both written and oral
* Adhere to all scheduling and attendance requirements
* Honesty, truthfulness, reliability, accountability
* Read, understand and apply regulations and policies
* Organizes work and assigned area logically and orderly
* Relates problems and translates understandable solutions
* Ability to manage major projects - planning, proposal, pro forma, resources (people, funding, etc.) with large scope or significant impact (i.e. crosses multiple departments, all or most facilities, etc.) or multiple simultaneous moderate projects
* Communicates verbally with team, departments, guests and management
* Prepares role specific reports

Skills:
Essential:
* Strong working knowledge in Server virtualization; primarily Microsoft Hyper-V
* Experience installing, configuring, and maintaining all manners of server hardware and associated network equipment.
* Experience with load balancing and clustering
* Strong working knowledge of Microsoft ServerS
* Familiarity with TCP/IP and MPLS network protocols, firewall management, and operating system configuration
* Strong knowledge of storage technologies such as SAN as well as Active Directory/Global Catalogue
* Ability to present in front of groups up to senior management level
* Excellent public speaking skills

Experience:
Essential:
* 7 years directly related experience

Education:
Essential:
* Bachelors Other

Credentials:
Essential:
* Standard Driver's License
* Pass gaming background check
* Pass general background check
* Microsoft Cert Professional
* Microsoft Certified Solutions Associate

Working Conditions:

Nonessential:
* Sometimes lift and or carry up to 50 lbs
* Communications phone, computer
* Works in an office setting
* Pass pre-employment drug test
* Required to work after hours or on weekends as scheduled
* May be on-call