IT Support Specialist

Chicago, Illinois


Employer: The LaSalle Group
Industry: Technology
Salary: Competitive
Job type: Full-Time

LaSalle Network is currently partnering with our client, a reputable organization that serves the blind, visually impaired, disabled and Veteran communities, that is looking for a new IT Support Specialist to join their team long term.

IT Support Specialist Responsibilities:
  • Performs hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups and configuring systems and applications
  • Provides tech support on web site, internet, intranet technologies and tools
  • Evaluates documented resolutions and analyze trends for ways to prevent future problems
  • Develops help sheets and frequently asked questions lists for end users
  • Maintains production and development of web site, internet and intranet environments
  • Collaborate between departments and provide technical assistance pertaining to agency's web site including web design and applications
  • User administration in Office 365 tenant and enablement of apps (MFA, SSO, Exchange Online, SharePoint Online, Teams and OneDrive)
  • Assisting the Systems Administrator with the configuration and set-up of all new server systems either internally or externally
  • Basic operational support for internal employee computer systems mostly Windows XP/VISTA/Windows 7

IT Support Specialist Requirements:
  • Bachelor's degree in the field of computer science, information sciences or related field required
  • Experience in configuring and administering Server 2012 and above
  • Good working knowledge of major networking components, network operating systems and basic computer hardware components
  • Proven and relevant working experience in a busy, client focused Organization
  • Hands on knowledge of the procedures used in the installation, modification maintenance and repair of IT hardware and software


If you have the experience listed above, possess a great attitude and are looking for a long-term opportunity with a stable and established employer, this is the role for you! If you are interested in learning more, please apply today!

Thank you,

Mike McGlauchlin
Senior Project Manager - Technology Services
LaSalle Network

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets.

Created: 2024-05-07
Reference: 137188
Country: United States
State: Illinois
City: Chicago
ZIP: 60018


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