IT Support Specialist

Overview

GDC IT Solutions is currently seeking an IT Support Specialist in the Mechanicsburg, Pa area.

Position Overview

This person will be responsible for providing techica l oversight and support to business owners/managers in the analysis, administration, and support of relevant networking technologies.

Responsibilities

• Install, upgrade, and support Microsoft Windows OS (XP - 10).
• Install, upgrade, and support Microsoft Office (2003 - 2019).
• Responsible for software and hardware installation and maintenance.
• Provide technical support for desktops, laptops, wireless devices, firewalls/routers, printers, monitors, projectors, and peripheral devices.
• Provide technical oversight and guidance to business owners/managers in the analysis, testing, documentation, implementation, maintenance, and operation of server and network components.
• Monitor progress and keep customers informed while providing excellent customer service.

Minimum Qualifications

• Associate's or Bachelor's Degree in related field.
• Excellent customer service skills.
• 3+ years of overall IT support experience.
• 2 or more years of recent IT Desktop support experience - installing, upgrading, and managing Microsoft desktop environments and network equipment.
• Experience with desktop integration to Active Directory.
• Experience troubleshooting and installing printers.
• Experience with remote connectivity and mobile devices.
• Experience with imaging, updating, and patching laptops/desktops.
• Experience with Server and Networking Technologies.

Preferred Experience

• Professional certifications such as A+, Network+, and MCSA

What We Do:

Working for GDC means you will be at the forefront of the technological world. We are a full-service staffing and Information Technology service company striving to make a difference in our communities by finding, developing, and deploying solutions.

Why Work for GDC?

• Cutting Edge Technology and Innovation

• Career Growth Opportunities

• Employee-Centric Environment

• Comprehensive Benefits Package

• Holiday and Vacation

Equal Opportunity Workplace:

GDC is an equal opportunity employer and welcomes applicants from all diverse backgrounds to apply. Our goal as an organization is to empower our teams to achieve their personal best and foster their professional growth regardless of race, ancestry, religion, sex, gender, national origin, sexual orientation, age, citizenship, marital status, physical ability or disability, or veteran status.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification forms upon hire.

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