Position: IT Support Specialist Tier 3
Location: Columbus, OH (Hybrid)
Segment: Corporate

Position responsibilities include but are not limited to:

• Install and configure (automate) computer hardware, software, network equipment, phone equipment, printers and mobile devices
• Coordinate installation, licensing, record keeping, and setup with all necessary vendors and associates
• Participate on projects including implementing new software, new hardware, or new policies, developing processes for each to reference in the future
• Assist others within IT towards identifying solutions for end users, application issues or incidents.
• Provide IT support for Windows, Microsoft Office, and a variety of other applications used internally
• Provide technical support for end user equipment via email, phone, and face-to-face including the use of remote administration tools
• Write KB articles for others to reference
• Develop or propose new ideas to automate, reduce errors, and otherwise streamline current processes to the benefit of the team or teams we support.

Qualifications:

• Bachelor's degree in Computer Science (or related field) or five (5) years related experience.
• Preferred CompTIA A+ Certification or equivalent
• Up to 50% Offsite travel will be required for this position
• Strong analytical and problem-solving skills
• Excellent verbal and written communication skills
• High-energy, self-motivated, well-organized
• Ability to effectively prioritize and execute tasks
• Work cooperatively with other OTC associates; be a Team player

At OTC Industrial Technologies, we believe that our employees are our greatest strength. Through investment in our people and growth from within, we believe in providing you with a wide variety of opportunities to accelerate your career potential as you help us drive change to move our business forward.

For over 60 years, employing and developing the best-in-class talent has been at the forefront of our success. By coupling our teams' hands-on experience with a wide range of products from top vendors, we provide customers with the best quality products and technical application expertise and services at the lowest possible costs.
Working with OTC Industrial Technologies is perfect for purpose driven individuals who are motivated to be part of an exciting transformational company.

Perks of Working with OTC Industrial Technologies:
As part of the OTC family, you'll enjoy competitive compensation and a comprehensive benefits package that includes medical, dental, and vision care coverage and a 401(k) savings plan - Additionally, we offer paid time off, short-and long-term disability coverage, life insurance, tuition assistance, and Employee Assistance Program. You'll also experience exciting opportunities for professional and personal growth and recognition.