IT Systems Engineer

NOTE: This position will pay from $125K - $145K.

Explore Our Comprehensive Benefits Package:

Your Health:
- Choice of four medical plans with varying coverage levels
- Tricare supplement insurance
- Two levels of dental coverage
- Comprehensive vision coverage
- Additional coverage options including Accident, Critical Illness, and Hospital Indemnity plans

Paid Time Off:
- Generous paid time off program, including federal holidays

Financial Security:
- 401(k) Retirement Savings Plan with employer match
- Flexible Spending Accounts for health and dependent care expenses
- Life/AD&D Insurance and Disability Coverage options

Additional Perks:
- Life Assistance Program
- Transit and Parking Spending Accounts
- Local business and partner discount programs
- Petcare discount program
- Identity protection services
- Employee health and wellness initiatives
- Educational assistance program
- Employee recognition program

Position Objective: The Architect of the Capitol (AOC) Office of the Chief Security Officer (OCSO) provides facility, security, emergency management, and other support services to the Legislative and Judicial Branches of government during both normal operations, increased threat levels, planned events, and emergency responses. OCSO's Emergency Management Division is charged with maturing the AOC's emergency management culture, institutionalizing emergency preparedness, training, continuity, and critical infrastructure best practices throughout the AOC enterprise.

The AOC OCSO requires an Information Technology Systems Engineer to manage the deployment and maintenance of the AOC's emergency management and contingency systems and equipment.

Duties and Responsibilities: The IT Systems Engineer shall serve as part of an team and report to the IT Director. The Systems Engineer shall support various OCSO-managed systems and services as assigned. Each member of the team, to include the IT Systems Engineer, should be able to work on all projects, though individual specialists may have varied skillsets such as Radio Frequency (RF) experience, IT Tier 1-2 support, IT Tier 2-3 support, network engineering, etc.

The IT Systems Engineer will be responsible for overall management and execution of the following tasks:

• Joint Audible Warning System (JAWS)
  • Take receipt of JAWS end units from Motorola/LBO partners and configure, program, and deploy end units in AOC spaces.
  • Maintain inventory of all AOC-owned JAWS end-units, and trouble-shoot issues at the end-unit, as needed.
  • Maintain configuration management of JAWS system and apply feature and security patches as necessary.
  • Respond to end-user requests for service of individual JAWS units within 48 hours of receipt of the request.
  • Develop, review, and update guides, standard operating procedures, and user manuals.
• Mobile Legislative Clock System (MLCS)
  • Support the OCSO's MLCS modernization project to include prototyping, fielding, inventory, and operational assignment of all MLCS equipment.
  • Troubleshoot system connectivity during exercise or real-world deployments, possibly in austere environments with limited support resources.
  • Review and propose updates to system documentation based on usage and lessons learned.
• Telecommunications/IP-Based Mobility Solutions
  • Support the build out and maintenance of OCSO vehicle-based mobile telecommunications capabilities.
  • Support the OCSO in the programming and deployment of AOC and USCP radios.
  • Support the COMSEC Specialist in conducting end-user training on radios.
  • Support radio deployments and inventory for exercises or real-world events.
  • Support the development, review, and update of guides, standard operating procedures, and user manuals
• Joint Emergency Management Notification System (JEMNS) (Blackberry AtHoc)
  • Provide Tier 1-2 support to the administration and maintenance of AOC's BlackBerry AtHoc Virtual Private Server (VPS), as required.
• WebEOC
  • Provide Tier 1-2 support to the administration and maintenance of AOC's WebEOC application, as required.
• Reports
  • Provide bi-weekly and monthly status updates on assigned projects to the government customer.

Basic Qualifications:

• Bachelor's Degree in Computer Science, Information Systems, System Engineering, Network Engineering, or related discipline and twelve (12) years of relevant experience.
  • Relevant experience may be substituted for education:
    • 8+ years' experience with a PhD;
    • 10+ years' experience with an MA/MS degree;
    • 14+ years' experience with related Associate's Degree; or
    • 16+ years' related experience with no degree.
• Required Skills/Experience:
  • Familiarity with RF communications equipment (Desired)
  • Familiarity with IT systems - either development or system-level management
  • Familiarity with inventory management processes and best practices
  • Ability to flex between technologies and applications as conditions dictate
• Candidate must be capable of sustained standing and walking, as well as lifting, stacking, unpacking and repacking equipment cases and pallets.
• Candidate must be able to walk the Capitol Hill campus to conduct training, maintenance, or inventories on equipment in various offices
• Candidate must be able/willing to travel to multiple government-owned buildings in the National Capitol Region to test and inventory equipment.
• Work will be performed at all OCSO facilities located throughout Capitol Hill and the greater Washington DC area. Work may also be performed at AOC and AOC-supported facilities in Anne Arundle County, MD; Howard County MD; and Culpepper County VA.

Minimum Qualifications:

• Emergency Operations Center or Similar Emergency Management Experience (Desired)

• Candidate must exhibit critical soft skills including, but not limited to:
  • Excellent active listening and verbal communication skills.
  • Strong written and oral communications ability.
  • Flexible and adaptable attitude.
  • Ability to elicit cooperation from a wide variety of stakeholders; and
  • Ability to discuss technical issues with non-technical, executive-level government officials.

*This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required by this position.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

GAP Solutions provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job, email us at recruiting@gapsi.com . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned.

GAP Solutions is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.