ITSS/End User Experience Project Manager

A company in the Seattle, WA market is looking for an End User Experience Project Manager to lead the transformation of the conference room technology. This role involves overseeing the implementation of new hardware, managing the migration from Zoom to Teams, and modernizing audio/visual equipment to enhance the overall user experience. The ideal candidate will have extensive experience in enterprise-level projects and the ability to navigate stakeholder pressures effectively.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience

7-10 years' experience in project management, preferably at a technology-based company or within a technical domain
Experience within security/operations, preferably identity access management
Experience working within Zero Trust
Previous PM experience in networking, infrastructure, service desk

Nice to Have Skills & Experience

PMP certification or equivalent
ServiceNow experience
Strong organizational and multitasking skills
Excellent communication and stakeholder management abilities
Experience in managing complex projects with multiple dependencies

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.