Employer: Experis

Industry:

Salary: $23 per hour

Job type: Part-Time

Experis IT ManpowerGroup has partnered with a leading Financial Co in Brooklyn, OH, for a Lead Specialist_ Comm Client Services - SBA role to assist their team. This is an Onsite role.

Industry: Financial Co
Title: Lead Specialist_ Comm Client Services - SBA
Location: ONSITE - Brooklyn, OH
Duration: 6+ months'
Pay: $23 per hour.

Job Description

Administers moderate procedures, analysis, tasks, and reporting
for filing, recording, processing, servicing, recording, and/or organization of
Documentation associated with a product or process.
Reviews and ensures proper documentation or procedures are used
for complex activities and also checks the work of the less experienced employee
Identifies and resolves moderate issues by following established
Guidelines.
Refers more complex problems to the Senior Specialist or supervisor.
May provide service about billing inquiries, service requests, suggestions
and complaints from customers
Uses independent thought to recommend and implement programs to
Solve complex issues, contribute to workflow or process change and redesign,
and forms a strong understanding of the specific product or process
Research requests to a logical conclusion and execute remedial
Action.
Communicate to the requester the results of the research and the resolution of
The problem effectively and timely.
Other duties as assigned, including the performance of special tasks
And follow up for accurate and timely completion of transactions

You will need to have:

Experience in commercial lending, preferably with a focus on SBA loans.
Knowledge of SBA loan programs, including 7(a) and 504.
Strong interpersonal skills and ability to build rapport with clients.
Detail-oriented and organized.
Ensure compliance with SBA regulations and internal policies.
High School Diploma or equivalent work experience required.
Bachelor's degree in Finance or Accounting preferred
2+ years of experience and a strong knowledge of commercial loan servicing
Demonstrates a solid understanding of accounting principles
Familiarity with systems such as CLS/CL3 and LoanIQ
Proven excellent verbal/written communication and interpersonal

Skills:

Excellent judgment and decision-making skills, demonstrated leadership skills
Strong analytical, research, and problem-resolution skills
Comfortable navigating multiple computer systems and applications to utilize resources to draw conclusions & solve complex challenges
Moderate knowledge of banking policies, procedures, and government regulations
Ability to perform complex scheduled and non-scheduled maintenance functions
Excellent internal and external customer service skills and proven ability to diffuse difficult customer situations independently

Created: 2024-10-04

Reference: 331952

Country: United States

State: Ohio

City: Brooklyn

Job Information Lead Specialist-Comm Client Services-SBA

Brooklyn, Ohio