What You'll Do

As the Cloud Engineer on the WebEx Platform team, you will have a key role in the design, development, and operation of the next-gen cloud platform. You'll use your experience with Cloud Native Technologies and a strong software development background to develop, integrate, and maintain software for the platform. You'll be using CICD tools like GitOps, Harness, and Jenkins, as well as IaC automation technologies namely Ansible and Terraform, to quickly deliver apps and provision cloud infrastructure on platforms AWS. In addition, you will use load testing tools to validate system performance and implement Engineering best processes to ensure a resilient software delivery.

Who You'll Work With

You will play a meaningful role with the WebEx Platform team ensuring the reliability, scalability, and security of the next-generation platform, and in delivering a high-quality SaaS product to our customers. You'll also work closely with the DevSecOps and Security Testing Orchestration teams to mitigate security risks and implement business logic using the Open Policy Agent frameworks.

Who You Are

You'll have the ability to develop tests to ensure high levels of code coverage and improve code quality and write and maintain technical docs to ensure standard methodologies and repeatable processes. You can fix and resolve issues related to cloud collaboration platform in AWS and implement long-term fixes and automation to prevent future failures. You will also fix and resolve issues related to the cloud platform, and be able to participate in on-call to support platform and application services.

Basic Qualifications

• US citizenship is required
• 1 + years of experience maintaining or launching software products or developing large-scale infrastructure, distributed systems, or networks and knowledge of compute technologies, storage, and hardware architecture
• 1 + years of experience with software development and automation tools like Go, Python, Java, Bash, Ansible or Terraform

Preferred Qualifications

• 2 + years in cloud engineering, coding, testing, OR debugging
• 2 + years of expertise in software design and architecture
• 2 + years of experience in cloud technologies such as Kubernetes and Istio
• Experience in working with databases such as RDS, Cassandra, message brokers like Kafka, and in-memory cache systems like Redis or Elasticache
• 1 + years of networking skills and familiarity with Unix/Linux systems, including using the CLI to check component status and logs
• Expertise in provisioning in cloud environments like AWS, Azure, GCP, or Openstack

Why Cisco?

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters - with people like you!

Nearly every internet connection around the world touches Cisco. We're the Internet's optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it's not what we make but what we make happen which marks us out. We're helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We're helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other's backs, we recognize our accomplishments, and we grow together. We celebrate and support one another - from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we're committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.

So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.