Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

The goal of the Customer Growth team is to build a stable, flexible and intelligent CRM platform, improve commercialization efficiency and client satisfaction. We are seeking self-motivated Software Engineers to develop an excellent platform for our clients and sales all over the world.

Leveraging your knowledge of CRM system architecture, you'll work hands on in a fast paced environment to engineer solutions and actionable recommendations to develop TikTok's proprietary CRM into an enterprise grade, market leading platform. You'll work alongside a global team of product managers located in TikTok's major markets to build innovative sales, marketing and analytics tools to increase user adoption and satisfaction.

In this role, you will work on:
1. Backend development of ByteDance's proprietary CRM platform.
2. Turn ByteDance's proprietary CRM into an enterprise-ready, market-leading SaaS platform leveraging best practices from the industry.
3. Understand users' personalized requests and come up with scalable technical solutions.
4. CRM system operation and maintenance.

Qualifications

1. Bachelor's degree or above in computer science or related fields.
2. 2+ years of experience building scalable systems.
3. Professional experience with Java is preferred.
4. Professional experience with Spring Boot and/or other Microservice frameworks is preferred
5. Professional experience with relational databases (MySQL, Postgres etc) is preferred
6. Familiarity with Elastic Search and key/value stores (Redis, Memcached etc) is a plus
7. Familiarity with Message Queue (Kafka, RabbitMQ, RocketMQ etc) is a plus
8. Familiarity with CRM platforms and Ad Sales automated processes is a plus.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at tt.accommodations@tiktok.com.