Laboratory Services Specialist

40 Hours

Day Kimball Healthcare is Hiring Lab Services Specialist!

Job Title: Laboratory Services Specialist | LSS

Department: Laboratory

Position Type: Regular Staff

Weekends: As needed

Shift & Hours: 40 Hours / 1st shift (7:00am-3:30pm)

Laboratory Services Specialist Job Summary:

Greets and interviews patients, relatives or patient representatives to gather and record demographic information for various laboratory records and provision of care. Informs patients of hospital policies. Functions as communication center of Laboratory Services, answers, screens and routes all telephone calls. Interprets and replicates written physician requests into the lab system quickly and accurately with minimum of supervision.

Laboratory Services Specialist Essential Responsibilities:

• Greets and interviews patients to obtain required information to complete the registration check before placing orders in the Laboratory information system. Knows over 1,300 alpha codes in the LIS for order entry of the physician's order.
• Knows where to locate standing orders, faxed orders, previously ordered (i.e., Oncology) and pre-employment orders from Employee Health.
• Answers all incoming calls and transfers to appropriate person/Lab department in a timely courteous manner.
• Is aware of locations of off-site service centers and courier runs so that patients can access Lab services efficiently and cost-effectively.
• Distributes Lab reports to the physician mailboxes, US mail or courier.

Laboratory Services Specialist Education Qualifications:

• High school graduate or equivalent required to include demonstrated ability to read, write, and comprehend medical terminology.

Laboratory Services Specialist Experience Qualifications:

• Experience with computer entry, customer service and medical office preferred.

Day Kimball Healthcare is a non-profit, integrated medical services provider comprised of Day Kimball Hospital, healthcare centers in Danielson, Dayville, Plainfield and Putnam, Day Kimball HomeCare, Hospice & Palliative Care of Northeastern CT, Day Kimball HomeMakers, and Day Kimball Medical Group. Its service area includes Northeast Connecticut as well as nearby Massachusetts and Rhode Island communities. Day Kimball Healthcare's comprehensive network offers more than 1,400 employees including nearly 300 associated, highly-skilled physicians, surgeons and specialists. Its website is daykimball.org.

Day Kimball Healthcare is an Affirmative Action / equal opportunity employer committed to providing equal opportunity to all applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under local, state or federal laws.

Day Kimball is a smoke free environment.