Law Enforcement Notification Section

Under the direction of the Assistant Director (non-sworn) over the Eligibility Branch, the Staff Services Manager III (SSM III) is directly responsible for managing and directing the activities of the Law Enforcement Notification Section (LENS), which includes the Records and Agency Notification Program and the Carry Concealed Weapon Program. The SSM III is responsible for planning, organizing, directing, and administering the tasks and functions associated with these programs as well as with developing business requirements, program development and continued evaluation, and implementation of newly enacted legislation. The SSM III is a subject-matter generalist for all regulatory programs of the Bureau, including those outside their direct reporting structure, and must have considerable knowledge of Bureau policies and Bureau programs in order to effectively recommend and implement policy change for the benefit of the entire Bureau. The SSM III will represent the Bureau during IT development meetings with the California Justice Information Services Division (CJIS) / Application Development Bureau (ADB), as well as conduct meetings with Bureau stakeholders and allied law enforcement agencies; and make time-sensitive, independent decisions that impact the Bureau's high profile statewide programs. Accurate and judicious decision making for the LENS is critical. The SSM III is responsible for policy decisions that will impact firearm related businesses and employment, as well as firearm-related legislation and regulations.

Please let us know how you heard about our position by taking this brief survey:

https://www.surveymonkey.com/r/P7X675V

You will find additional information about the job in the Duty Statement .

Working Conditions
DOJ has temporarily adopted telework for employees who can effectively perform their essential work functions remotely. This position currently allows for a combination of telework and in office attendance. All telework schedules are temporary, based on current conditions and will be re-evaluated as conditions change.

Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• STAFF SERVICES MANAGER III

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-442246

Position #(s):
420-510-4802-004

Working Title:
Law Enforcement Notification Section

Classification:
STAFF SERVICES MANAGER III $9,293.00 - $10,550.00

# of Positions:
1

Work Location:
Sacramento County

Telework:
Hybrid

Job Type:
Permanent, Full Time

Facility:
DLE-Bureau of Firearms

Work Shift:
Day

Work Week:
Monday - Friday

Department Information

• This position is located in the Division of Law Enforcement, Bureau of Firearms, Law Enforcement Notification Section.
• Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility.
• For more information about the department, please visit the Attorney General's website at the www.oag.ca.gov .

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

• Clearly indicate the Job Control (JC-442246) and the title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Application.
• Do not submit the "Equal Employment Opportunity" questionnaire (page 5) with your completed State Application (STD. 678). This page is for examination use only.
• A background check will be required.
• A fingerprint check will be required.
• If interested in this position, please apply and List/Transfer eligibility will be verified.
• Failure to submit the required application documents may result in the disqualification of your application.

Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 8/26/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Justice
Attn: Breanna Westlake JC 442246
Department of Justice / DLE - OC - Personnel Services Unit
1300 I Street, Suite 1140
Sacramento , CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Justice
Breanna Westlake JC 442246
Department of Justice / DLE - OC - Personnel Services Unit
1300 I Street, Suite 1140
Sacramento , CA 95814

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications -
  A Statement of Qualifications (SOQ) is REQUIRED and must be submitted with your application to be considered for this position. Please refer to the Statement of Qualifications section below for instructions on how to complete the SOQ.
  

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Strong leadership and coaching abilities, focused on building staff competencies.
• Resilient and positive individual with experience driving successful results.
• Effectiveness in change leadership.
• Experience with internal controls, risk management, and quality assurance practices.
• Strong organizational, analytical, time management, decision-making, negotiating and influencing skills.
• Ability to handle multiple tasks while being creative and remaining highly motivated.
• Experience with effective communication, both written and verbal.
• Ability to oversee Bureau-wide projects involving disparate types of work, and recognize and report on themes or connections between them.
• Success developing business rules and/or achieving support for implementing proposed improvement processes and system changes.
• Ability to assess business resource utilization and risk analysis through data collection and review with management.
• Flexibility and high tolerance for change and ambiguity in the business environment while demonstrating leadership abilities.
• Ability to collaborate with business partners on performance goals and identifying assessment tools and recommendations for improved performance and increased customer satisfaction.
• Ability to anticipate potential problems and proactively develop realistic and implementable contingency plans.
• Ability to manage conflict and effectively deal with difficult situations.
• Stellar customer service skills.
• Ability to maintain strict confidentiality.
• Be a self-starter, flexible, dependable and maintain excellent attendance .
• Ability to effectively interpret state and federal laws / regulations in order to develop sound and practical policies.
• Ability to work well in a fast-paced, high pressure environment.

Benefits
Benefit Information - Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx

Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Hiring Unit Contact:
Breanna Westlake
(916) 210-2376
breanna.westlake@doj.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Officer
(916) 210-7580
EERROffice@doj.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Statement of Qualifications

A Statement of Qualifications (SOQ) is required. To be considered for the position, applicants must submit an SOQ along with their application. The SOQ is a narrative discussion of how your education, training, experience, and skills qualifies you for the position. The SOQ serves as documentation of each applicant's ability to present information clearly and concisely in writing. SOQs must be no more than one (1) page in length, per SOQ question, and typed using no less than 12 point Arial font. The SOQ responses must address the following questions, in order listed below:

What are the most important values you demonstrate as a leader? Please describe how you would use those values to be successful in this role .

What is your approach to analyzing risk and making recommendations on how to manage risk?

Identify your experience implementing significant change in the workplace, your approach to implementation, and your communication method involved.

When completing your SOQ, do not provide a single, narrative response. Each question above must be addressed one at a time (i.e.: first provide a complete and independent response to Question #1, then a complete and independent response to Question #2, etc.) for consideration. Additionally, each response must be numbered and include the full text of the question being answered prior to each individual response to clearly indicate which question you are responding to.

Write your responses carefully. Initial evaluation of each applicant will be based on the content of the answers and written communication skills demonstrated on their submitted SOQ.

Resumes do not take the place of the Statement of Qualifications. Applicants who fail to follow these requirements or who do not provide responses to the specific questions in the order listed will be disqualified from the selection process.

Timely Filing of Applications

Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date.

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.