Lead Admin Support Assistant CMRO

Lead Admin Support Assistant

Salary: $ 1,620.33 semi-monthly/ $38,887.92 per year

Job Location: This position will be located at 900 W Nifong Blvd, Suite 200, Columbia, MO 65203

Why you'll love this position:

The Missouri Department of Mental Health is dedicated to the prevention, treatment, and public understanding of mental illness and developmental disabilities. By joining our team, YOU can make a difference in the lives of those impacted by a mental illness or developmental disability so they have the opportunity to pursue their dreams, live their lives to the fullest, and be a valued member of their communities.

What you'll do:

• Input abuse/neglect Event Reports and updates into EMT CIMOR system within 1 day of receipt of information.
• Prepare letters regarding abuse/neglect investigations and submit for signature within guideline timeframe.
• Attend and accurately take minutes of all meetings in which the director requests note taking. Submit to the director for review within 1 week of meeting date.
• Review all documents, phone calls, etc. to the Director to determine priority of information. In the absence of the Director, route to appropriate staff for resolution.
• Schedules appeals for UR denials, substantiated investigations, and ineligibility.
• Open and distribute incoming mail.
• Distribute Exception Requests/IDA's/TSA and route to Tessa/Marcy and update trackers.
• Supervise OSA's and ensure switchboard coverage.
• Prepare SMT packets for Business Office.
• Calendar Scheduling for multiple meeting rooms.
• Special projects for the State-wide QE team and/or Central MO Regional Office which will include the Director, Assistant Director, Fiscal Manager, Provider Relations lead, and HR Specialist.

• Supervisor expectations

• Supervise and lead a small clerical team.
• Review, submit, and approve all timesheets by established deadlines.
• Accountable for hiring, developing and promoting qualified individuals through defined department processes.
• Meet with the Team monthly and record meetings in Engage tracking system.
• Document performance throughout the year and address situations that need to be addressed in a timely fashion.
• Foster an open environment for the exchange of ideas by being open to differing opinions and ideas.
• Make timely and consistent decisions and communicate those to staff in a clear manner.
• Attend clerical and other meetings as needed.

All you need for success:

Minimum Qualifications

3 - 5 years of relevant experience (substitutions may be allowed.)

Preferred Qualifications

Supervisory experience is preferred

If you have questions about this position, please contact:

Human Resources - Tricia.Hawkins@dmh.mo.gov

The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.