Description: Job Summary:

Provides administrative support to the Courier team and Management. Serve as a SmartShip delivery system admin and delivery dispatch liaison to both internal and external business partners. Drives company van per timed scheduled routes to company medical facilities providing efficient, safe delivery and pick up of lab, pharmacy, radiology, medical records, US postal mail and interoffice mail. Maintain the maintenance of the fleet.

Essential Responsibilities:

• Serves as a SmartShip delivery system administrator and delivery dispatch liaison to both internal and external business partners.


• Assists management with project development and implementation along with business reporting functions to monitor key performance metrics.


• Develops the courier route schedule and offers suggestions for any improvements to service, quality, and efficiency.


• Ability to coordinate and direct the activities of courier personnel.


• Effective verbal, written and interpersonal communication skills.


• Basic knowledge of automotive mechanics including general maintenance.


• Responsible for route coverage as needed.


• Assist with coordinating and directing the activities of courier personnel as needed.


• Supports the department by assisting with driving company vehicles to designated medical facilities according to a daily schedule to pick up and deliver lab, drugs, x-rays, medical records, central sterile totes, inter-office mail, U.S. mail, pharmaceutical materials, office supplies, PPE, educational materials for health education classes, and other materials to ensure timely delivery and pickup; loads and unloads material and US mail at each location; ensures vehicle is locked and secured when unattended; signs pharmacy log and signs in and out lab logs.


• Obtains appropriate and legible signatures for service request.


• Picks up and delivers PPE supplies and other medical equipment as needed from warehouse.


• Picks up full/empty totes for return back to warehouse, regional office or central sterile at Glenlake.


• Maintains service maintenance on company vans to ensure driving condition is safe.


• Turns in monthly update reports on van performance first of every month.


• May perform other duties as assigned.

Basic Qualifications:

Experience

• Minimum five (5) years of experience driving a cargo van or commercial vehicle on Georgia highways.

Education

• High School Diploma or General Education Development (GED) required.

License, Certification, Registration

• Drivers License (in location where applicable)

Additional Requirements:

• Knowledge of the DOT rules and regulations for the state of Georgia.


• Good physical condition.


• Ability to lift 75 lbs.


• Dependable, reliable, follow set schedule and a team player.


• Good decision-making skills, communicator, good customer service skills and pays attention to details.


• Must be flexible in working any shift for courier routes, mailroom or shipping/receiving.


• Complete a Customer Service Assessment.


• Provides courier and mailroom back up as needed.


• No more than one (1) moving violation or three (3) points on drivers license per year.


• Dispatch experience or Knowledge of a Computerized Logistics Management Systems (CLMS).


• Basic Microsoft Word and Excel skills.


• Smartphone utilization skills - iPhone and IOS.


• Employee assignment and workforce scheduling experience.


• High level knowledge of metro area streets and highway systems and traffic.

Preferred Qualifications:

• Minimum twenty-one (21) years old (required by our insurance company) preferred.


• Minimum one (1) year of college.


• Customer service aptitude demonstrated through Customer Service Assessment.

Primary Location: Georgia,Tucker,Crescent Centre Medical Offices
Scheduled Weekly Hours: 40
Shift: Day
Workdays: Mon, Tue, Wed, Thu, Fri
Working Hours Start: 08:00 AM
Working Hours End: 05:00 PM
Job Schedule: Full-time
Job Type: Standard
Employee Status: Regular
Employee Group/Union Affiliation: GTC|UFCW|Local 1996
Job Level: Individual Contributor
Department: Regional Office - 9 Piedmont - Transp-Rgnl Courier Svc - 2808
Pay Range: $22.27 - $24.83 / hour The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted.
Travel: No At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.

Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest

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