Description

Lifepoint Health has an opportunity for a Specialist Team Lead, Human Resources Shared Services (HRSS). The Specialist Team Lead, Human Resources Shared Services (HRSS) serves as a subject-matter expert and provides support to the HRSS Specialist within the HRSS team. The Team Lead will provide direction, training, and support to staff as well as implement guidance and procedures from their respective Manager and Director. Role will support the functions of leave management, onboarding, payroll and (or) lifecycle (J-List). The team lead will service both internal and external partners through a variety of channels including phone, Service Now, and email.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.

ESSENTIAL FUNCTIONS: To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation.

• Act as subject matter expert in their specific role (Leave management, onboarding, payroll, or Lifecycle).
• Facilitate actions and provide direction for system users by working administratively in the Human Resources Management System and other systems as required by the respective team.
• Perform services with accuracy and proficiency.
• Trains newly hired employees to perform the functions of specialist.
• Regularly meets with team to review all new guidance and provide any updated training as needed.
• Handles inquiries from internal and external partners with timely follow up and feedback.
• Offers suggestions or other direction when roadblocks occur.
• Works with direct manager when there is an employee concern for performance or behavior.
• Assists with special projects to support HRSS and facilities.
• Maintain knowledge and current updates of Human Resources principles, practice and related regulatory environment.

Qualifications

Education: HS Diploma or GED equivalent

Experience: 2+ years of experience

At Lifepoint, our Mission of Making Communities Healthier extends to our employees. We offer an excellent total compensation package, including a competitive salary and benefits. Some of our benefits include 401k, PTO, generous Employee illness benefit (EIB), medical, dental, vision, tuition reimbursement, and an Employee Assistance Program. We believe that happy, healthy people have a passionate engagement with life and work and have designed our package to enhance your wellbeing.

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