Lead Intake - Simmons Cancer Center

Lead Intake

Simmons Comprehensive Cancer Center

Why UT Southwestern?

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. As the only National Cancer Institute-designated comprehensive cancer center in North Texas, we invite you to continue your healthcare career with us at Harold C. Simmons Comprehensive Cancer Center. You'll discover a magnet facility with a culture of teamwork, professionalism, and consistent opportunities for learning and advancement into leadership roles.

Job Summary

Join UT Southwestern as a Lead Intake at Simmons Cancer Center and join a group of healthcare professionals dedicated to providing the best of care.

This person will provide direction, development, and guidance to staff. Reviews daily, edits and performs necessary updates. Reports any applicable updates, corrections, or system concerns. Maintains pro-active approach with addressing and implementing changes impacting various processes within Patient Access Department. Leads, trains, and motivates staff to achieve goals and objectives. Assists Manager with daily operations and department schedule.

At UT Southwestern, the possibilities to explore your interests and advance your career are limitless. We would love the opportunity to have you join our Nationally Ranked Cancer Center by U.S News & World Report's!

Job Duties

• Provides direction, development and guidance to staff. Reviews daily, edits and performs necessary updates. Reports any applicable updates, corrections or system concerns. Maintains pro-active approach with addressing and implementing changes impacting various processes within Patient Access Department.
• Leads, trains and motivates staff to achieve goals and objectives. Assists Manager with daily operations and department schedule. Assures staff coverage for all shifts.
• Assumes supervisory decision making in absence of Director and Manager.
• Identifies and obtains all essential information pertaining to intake, verification and pre-certification of applicable patient accounts with 98% accuracy rate. Revises information in computer system as needed. Documents pertinent information and efforts in computer system based upon department documentation standards. Maintains department productivity standards.
• Verifies and determines insurance coverage and benefits for phases of transplant. Inputs necessary information into database. Works with Case Manager if separate letter of agreement is needed.
• Coordinates with Case Management and/or physican's office regarding any additional information needed on their part to obtain pre-authorization.
• Reverifies emergency room, observation, surgical observation and day surgery patients when converted to inpatient status and initiates verification and pre-certification.
• Coordinates with Financial Counselor to identify funding source, additional information needed to secure accurate third party billing and/or patient financial responsibility and revises system as necessary.
• Works in collaborative manner with peers and other hospital departments. Attends meetings and actively participates.
• Assists managers in timely and accurate manner. Distributes and completes relevant departmental reports. Tracks key performance indicators as designed by department Director.
• Maintains current policies and procedures. Assures compliance with local, state and federal rules and regulations and assists Director with JCAHO preparation.
• Completes special projects as assigned.
• Performs other duties as assigned.

Experience and Education

• Bachelor's degree and two (2) years of experience;
• or two years of college and three to five (3-5) years of collection or financial counselor, verification, or patient access/scheduling experience.

To learn more about the benefits UT Southwestern offers visit https://www.utsouthwestern.edu/employees/hr-resources/

This position is security-sensitive and thereby subject to the provisions of Texas Education Code •51.215. UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.