Job Description:

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing, and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission.

The FirstNet Response Operations Group (ROG) supports our Nation's first responders in providing, operating, and assuring critical voice, video, and broadband services for the full spectrum of public safety operations including coordination and direction of deployable FirstNet assets when the macro network is compromised or unavailable to public safety for any reason.

AT&T has an opening for Incident Commanders to support the FirstNet Response Operations Group in providing FirstNet deployable communication assets and/or alternative cellular and Wi-Fi communications solutions to first responders deployed in areas where there is limited or no cellular network availability.

The job duties are as follows:

ROG Incident Commanders operate 24x7x365 in responding to requests from public safety agencies. There are typically weekend and evening hours required that are rotated among the team members.

Pre-Incident:

• Monitor email and online ticketing systems for reports of:
  • Emergency/unplanned network outage incidents affecting FirstNet customers.
  • Planned cell tower maintenance outages affecting FirstNet customers.
  • Requests for FirstNet deployable coverage for planned events (festivals, sports, parades, etc.)
• Directly interface with leads from Network, External Affairs, Network Disaster Recovery, and AT&T Leadership
• Build and maintain relationships with first responder agencies and professional associations.
• Contribute to updates of the FirstNet deployable operations and requisition process.
• Speak at trade shows, panels and events as requested by FirstNet leadership.

During Incident/Event:

• Serve as the Response Operations Incident Commander during an incident/event activation.
• • Issue periodic situational awareness updates via email to FirstNet and AT&T leadership
  
  • Communicate with FirstNet public safety agency Incident Commander or Communications officer as needed.
  
  • Set priorities and determine incident objectives and strategies to be followed.
  
  • Approve incident action plans.
  
  • Order demobilization as needed.
  
  • Ensure After Action Reports are completed.
  
  • Must be able to deploy to an emergency or disaster scenes which may require multiple day deployments and the ability to drive large vehicles that are up to 26,000 lbs.

Required Qualifications:

• Bachelor's degree or equivalent experience
• Excellent written and oral communications skills
• Military, public safety or equivalent private experience in responding to emergency situations.
• Demonstrated track record developing and maintaining relationships with public safety agencies.
• Must Live within 50 Miles of Assigned Section Chief location which is FEMA Region 9 California, Nevada and Arizona

Desired Qualifications:

• Knowledge of FirstNet Product Line and Services
• Demonstrated knowledge of mobile and core network operations
• Demonstrated track record of transferring strategic thinking into tactical steps, with measurable outcomes.
• Relationship Management
• Critical business and technical decision making
• Experience working with Municipal, County and State Government

Our Lead Market Development's earn between $128,400 - $215,800. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours:
40

Time Type:
Regular

Location:
Las Vegas, Nevada

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.