Lead Patient Access Representative
Philadelphia, Pennsylvania
Employer: Pennsylvania Medicine
Industry: Customer Service/Patient Access
Salary: Competitive
Job type: Full-Time
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Summary:
Education or Equivalent Experience:
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Summary:
- Facilitates and monitors the registration and flow of patients throughout the registration process. Provides assistance to staff to ensure compliance with hospital and departmental policy and procedures. Assists the Supervisor, Patient Access with training, staffing, quality assurance process and other duties as assigned. Acts as the lead initial departmental contact for staff, patients and visitors for the health system.
- Performs and is responsible for the day to day operations of the registration processes within the department in the Supervisor's absence
- Reports process, staffing issues and trends to the Supervisor when applicable
- Assist in staff scheduling, training and the quality assurance process on a regular basis
- Acts as a liaison between staff and Supervisor and other hospital departments to ensure all processes result in a seamless transition/experience for patients
- Ensures departmental staff are following proper registration protocols which include regulatory compliance
- Assist the department in achieving and maintaining the Hospital's Candidate for Billing (CFB) daily goal
- Leads by examples; exemplifies customer service at all times
- Performs all duties of a Patient Service Representative as defined in the PSR job description
Education or Equivalent Experience:
- H.S. Diploma/GED (Required)
- And 3+ years Hospital or Practice Revenue Cycle Setting Education Specialization:
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
Created: 2024-06-07
Reference: 220916
Country: United States
State: Pennsylvania
City: Philadelphia
ZIP: 19154
Similar jobs:
-
Patient Access Representative - Center City Jefferson Admissions - Full Time Rotating
Jefferson Health in Philadelphia, Pennsylvania -
Patient Access Representative - Frankford Jefferson - Per-Diem Evenings
Jefferson Health in Northeast Philadelphia, Pennsylvania -
Representative Patient Access (8a-4:30p/EOW/EOH)
Temple University in Philadelphia, Pennsylvania -
Patient Access Representative
Pennsylvania Medicine in Philadelphia, Pennsylvania -
Patient Access Representative - Torresdale Jefferson - Full Time Overnights
Jefferson Health in Northeast Philadelphia, Pennsylvania -
Representative Patient Access (EOW+Holiday 12am - 8:30am))
Temple University in Philadelphia, Pennsylvania -
Patient Access Representative (FCCC)
Temple University in Philadelphia, Pennsylvania -
Representative Patient Access (CHH/Evening)
Temple University in Philadelphia, Pennsylvania -
Representative Patient Access
Temple University in Philadelphia, Pennsylvania -
Patient Access Representative (25hr/Day Shift)
Temple University in Philadelphia, Pennsylvania -
Patient Access Representative - Jefferson Methodist - Full Time Eve
Jefferson Health in Philadelphia, Pennsylvania -
Patient Access Representative - Bedford Dermatology
UPMC Senior Communities in Everett, Pennsylvania -
Emergency Department Patient Access Representative
UPMC Senior Communities in Pittsburgh, Pennsylvania -
Patient Access Representative - Frankford Jefferson - Full Time Nights
Jefferson Health in Northeast Philadelphia, Pennsylvania -
Patient Access Representative (Rockledge, PA)
Temple University in Philadelphia, Pennsylvania -
Patient Access Representative - Torresdale Jefferson- Relief Days
Jefferson Health in Northeast Philadelphia, Pennsylvania -
Patient Access Representative (Per diem, Rotating shifts, Buckingham)
Temple University in Philadelphia, Pennsylvania -
Representative Patient Access (E/O Saturday 6:30a-4p & Sunday 7:30a-4p)
Temple University in Philadelphia, Pennsylvania -
Patient Access Representative - Jefferson Torresdale - FT Eve
Jefferson Health in Northeast Philadelphia, Pennsylvania -
Patient Access Representative - Bucks Jefferson - Full Time Day
Jefferson Health in Bucks County, Pennsylvania