Empower Every New Yorker - Without Exception - to Live the Healthiest Life Possible

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city's five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Job Description

General tasks and responsibilities will include:

• Works with the data literacy team to develop high quality customized training content that aligns with business objectives
• Define learning strategies and design development programs that include assessments, curricula, experiential learning, and evaluative metrics
• Create design documents outlining course learning objectives, content, assessments, and evaluation criteria
• Assist in creating and implementing education learning & development programs that support effective delivery of training programs for data and analytics
• Understand and develop evaluation tools that measure impact and effectiveness of learning and development programs
• Facilitates learning sessions in in-class, virtual and online formats.
• Leads and partakes in course/training development projects as assigned by the Director of Data Literacy.
• Other duties as directed

Minimum Qualifications
1. Baccalaureate Degree from an accredited college or university in Education, Public Health, Psychology, Personnel Administration, Management or Public Administration, or a related approved discipline; and,
2. Five years of progressively responsible experience in planning and manpower development and training programs, medical or public health administration or other fields related to training, development and manpower analysis, of which at least two years must have been in a managerial, supervisory or administrative capacity related to the organization, formulation, development and implementation of such plans and programs: or,
3. A Master's Degree from an accredited college or university in Education, Management, Social Work, Medical Administration, Psychology, Personnel Administration, Public Administration, or a related approved field with four years of experience as described in (2), and two years in a managerial, supervisory or administrative capacity; and,
4. Extensive knowledge of the principals of training and manpower development programs and ability to analyze and determine the needs of the Corporation; or,
5. A satisfactory combination of training, education and experience indicating the ability to perform satisfactorily.
Special Note: In addition to meeting the qualification requirements stated above, assignment to Level II requires evidence of advance study in relevant disciplines.

Department Preferences

• Excellent time management skills and attention to detail; with strong written and verbal communication skills
• Proficiency in workplace learning and development principles and authoring tools with knowledge of Instructional design architecture, preferably in Camtasia
• Ability to work in an Agile development process
• Experience in identifying and managing complex group dynamics and reacting in real time to changes in content and/or process
• Ability to effectively gather requirements from subject matter experts.

Knowledgeable In:

• Curriculum Development
• Bloom's Taxonomy
• Virtual/In class facilitation

If applying online, please include your cover letter in the same file attachment with your uploaded resume.

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs