Learning Network Operations Specialist - Network 3

JOB TITLE:

Learning Network Operations Specialist

REPORTS TO:

Instructional Superintendent

WORK DAYS:

12 Months (240 Days)

SALARY:

Certified Schedule 26 (Level 1-4) ($58,607 - $118,119)

LOCATION:

Central Office

FLSA Status:

EXEMPT

X

NON EXEMPT

JOB DESCRIPTION:

Birmingham City Schools is implementing a new model of school support, innovation, and transformation with the creation of Learning Community Operations Specialists. While the Learning Community Operations Specialist works closely with and reports to a designated Instructional Superintendent, he/she will also work cross functionally with Finance, Operations, Human Resource and take ownership of all non-academic areas of learning community-based administration. This will provide principals within a learning community one point-of-contact for all operational needs/requests and will provide Instructional Superintendents the opportunity to support school leaders and the school's instructional program versus operational matters that has historically dominated their time.

DUTIES AND RESPONSIBILITIES:
Leadership

• Oversee, manage, and coordinate all operational functions of the learning network excluding discipline
• Serve as a key member of the Instructional Superintendent's Leadership Team
• Functions as a problem solver and a liaison between schools and the district in all non-academic matters

Systems Design

• Create and improve systems for all operational aspects of the learning community and the school (technology, maintenance, calendar, procurement, front office management/customer service, student files/enrollment, communication, building use, operational emergencies, personnel matters etc.)
• Think strategically, anticipate problems and implement solutions around systems for all aspects of operations

Relationship Management

• Support all school front offices to become stakeholder responsive and to provide first-rate customer service
• Manage all day-to-day operations of the learning network office
• Manage relationships with custodial services and facility support staff
• Manage relationships with finance and procurement staff
• Manage relationships with HR and employee relations staff

Operations

• Ensure the creation and/or maintenance of systems and procedures to increase the efficiency of operations in the learning community and the schools within the learning community
• Design and oversee quarterly scheduling process
• Coordinate set-up for all state-mandated testing, with school testing coordinators and with guidance from the Executive Director of Assessment

Finance/Procurement

• Work with facility/operations manager to provide schools regular status updates of requests
• Immediately troubleshoot problems that may arise
• Ensure proper functioning and maintenance of the heating, electrical, plumbing, roofing, and other building systems in collaboration with district operations staff
• Coordinate and uphold building safety systems in case of fire, lockdown, or other emergencies
• Design and oversee tracking systems of all school property including copiers, computers, fax machines, furniture, etc.

Human Resources

• Works as a liaison with HR to fill school-based vacancies
• Works as an agent of HR to investigate allegations of corporal punishment, abuse, or allegations of unprofessional conduct of employees

Instructional Superintendent and Principal Support

• Assist the Instructional Superintendent with troubleshooting, planning visits to the school, etc.
• Complete projects as directed by the Instructional Superintendent or Principal

Perform other duties as assigned.

QUALIFICATIONS:

A. Required Qualifications:

• BA required; (education, business, management or a related area)
• 3 years of administrative support experience
• Must have expert skills in Excel and other data base applications
• Must have strong attention to detail and demonstrate a commitment to accuracy
• Manages time and priorities to accomplish multiple vital tasks in a limited time frame
• A growth-mindset focused on learning and continually improving
• Maintains a strong customer service mindset

B. Desired Qualifications:

• Master's degree in business/management with project management training
• Education sector experience
• Knowledge of student/school/district databases systems (i.e. PowerSchool, Chalkable, SchoolDude, NextGen etc

C. Special Requirements:

• Excellent writing and outstanding organizational and planning abilities
• Strong ability to work effectively with individuals and groups
• Strong desire to serve as a team player
• Possession of problem solving and conflict resolution skills

*SUCH ALTERNATIVES TO THE ABOVE QUALIFICATIONS AS THE BOARD MAY REQUIRE.

APPLICATION REQUIREMENTS:

• Completed Application (HireTrue)
• Resume (uploaded to application)
• Three (3) returned References (HireTrue)

*PLEASE ENSURE ALL INFORMATION IS CURRENT WITHIN A 6 MONTH PERIOD*

PHYSICAL REQUIREMENTS:

Physical strength, mobility, dexterity, stamina, and acuity are required to perform job responsibilities.

REVISED:

May 2024

Please Note: All candidates must submit to a background check ( https://www.aps.gemalto.com/al/index_adeNew.htm ). Employment is contingent upon candidate meeting suitability criteria as established by Alabama State Department of Education. The Birmingham Board of Education does not discriminate on the basis of age, race, color, sex, sexual orientation, religious preference, marital status, disability, national origin, or any other reason prohibited by state or federal law. Employees of the District are required to comply with the provisions of Title VII of the Civil Rights Act and Title IX of the 1972 Educational Amendments. Birmingham Board of Education is required by state law to verify the employment eligibility of newly hired employees by using the federal E-Verify program. New employees are required to provide a Social Security number, an unexpired identity document that contains a photograph, and other acceptable documents that establish employment eligibility. In addition to determining whether a new hire is authorized to work in the United States, E-Verify will confirm that the employee's name and Social Security number match.