Library Security Supervisor

Minimum Qualifications
Education and/or Equivalent Experience:

• Graduation from an accredited high school or equivalent, plus five (5) years' experience in security-related position, two (2) years, which were in a lead or supervisor capacity.

Licenses or Certifications:

• May require a valid Texas Driver License.

Notes to Applicants
The Library Security Supervisor position is responsible for the safety and security for staff, vendors/contractors, and the public. The individual in this position coordinates and manages presence and activities of scheduled security personnel at all Library locations, to include yards, parking lots/garages, and other surrounding areas.

• A detailed and complete job application is REQUIRED and helps us evaluate your qualifications. In completing your job application, please be sure to provide a COMPLETE employment history regarding any relevant experience that you would like for us to consider. This information will also be used to determine base pay in the event that you are selected for this position. NOTE : A cover letter and/or resume will NOT be used to substitute for an incomplete job application.
• Please understand that your job application will be used to measure or assess your written communication skills, including grammar, punctuation, and spelling, in helping us screen applications and determine candidates to be interviewed.
• All new employees are required to attend City of Austin and Austin Public Library training as scheduled and should arrange their outside schedules to accommodate such training.
• The Austin Public Library reserves the right to close posted positions prior to the advertised close date, based on recruitment strategies and business needs.
• Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities, and more. Please click HERE for more information.
• Travel: If you are selected for this position and meet the Driver Safety Standards, per the City of Austin Driver Safety Program , you may drive (when necessary) to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.
• Driving Requirement:This position requires a Valid Texas Class C Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin's Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.

WORK HOURS :

• Shift may change according to departmental needs. Work hours may include after-hours, holidays, and weekend work.

ESSENTIAL PERSONNEL

• This position is categorized as essential personnel. Essential personnel are required to come to work during emergencies or bad weather if they are scheduled to work and in some cases when they are not scheduled.

VETERAN :

• Veteran candidates will be required to provide a copy of their DD214 at the time of the interview.

LANGUAGE :

• Must have the ability to read, write, and fluently speak in English.

ADDITIONAL INFORMATION :

• This posting may be used to fill additional vacancies of the same job title that may become vacant.
• The additional vacancies may include a difference in work location, workweek hours, and schedule.
• Filling additional vacancies from this posting is based on the business needs of the department.

The Austin Public Library reserves the right to close posted jobs and positions prior to the advertised close date, based on recruitment strategies and business needs.

Preferred Qualifications
Preferred Experience:

• Experience responding to and documenting security violations.
• Experience managing security/public safety supervisors, leads, and /or line personnel with 24-hour 365-day coverage.
• Experience managing security teams.

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

Coordinates and manages presence and activities of scheduled security personnel all Library locations, to include yards, parking lots/garages, and other surrounding areas.

Secures security contracts through the City's bidding process to secure additional security staff for events.

Provides direction and training to security personnel, contract employees, and other City departments regarding Non-Violent Crisis Intervention and other training areas.

Reviews site documentation, activity, and incident reports for the department.

Issue, manages, and enforces Criminal Trespass Notices ( CTN ) in close collaboration with Austin Police Department ( APD ).

Acts as a steward of the Library and anticipates and solves problems for Library patrons, educating rule violators on library safety rules and regulations.

Monitors welfare of security personnel working after-hours and at remote assignments.

Coordinate, transport and safeguard cash pick up and drop offs at all Library locations.

Responds to after-hour emergency situations, incidents, and alarm notifications as necessary.

Meets and provides law enforcement agencies and first responders access to secured and/or energized areas as needed.

Provides periodic reports to management regarding site activities, irregularities, and identifies needed action.

Works outside scheduled hours to ensure appropriate shift coverage, attend trainings, meetings, and/or other activities, as needed, to meet the business needs of the organization and the workgroup.

Responsibilities - Supervisor and/or Leadership Exercised:

• Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.

Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of Federal, State, Local laws, and ordinances.
• Knowledge of city practice, policy, and procedure.
• Knowledge of equity, diversity, and inclusion principles and practices in libraries.
• Knowledge of supervisory and managerial techniques and principles.
• Skill in oral and written communications.
• Skill in handling multiple tasks and prioritizing.
• Skill in data analysis and problem solving.
• Skill in handling conflict and uncertain situations.
• Skill in using computers and related software, including Microsoft Office products.
• Ability to facilitate discussions and resolve issues.
• Ability to lead and train diverse groups.
• Ability to quickly recognize and analyze irregular events.
• Ability to establish and maintain effective communication and working relationships with city employees and the public.
• Ability to provide high-level customer service.
• Ability to work with people of diverse backgrounds.

Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.