Job Description:




Following written and approved protocols, provides general education and nursing care to patients via telephone or in person.

Responds to and resolves patient/family questions and needs.

Following written and approved protocols, triages and schedules patients as appropriate, ensuring appointment preferences are given to patients in emergency situations.

Documents clinical information, including patient phone calls and maintains accurate and complete patient documentation according to medical profession standards.

Accurately documents all patient encounter, phone triage, test results and office visits.

Acts as a liaison, coordinates and integrates service for patients by continually collaborating with physician(s).

Performs peer to peer review and obtains insurance prior authorization as needed.

Prepares the necessary equipment and supplies for exam.

Maintains inventory of supplies in examination rooms, replenishes as required.

Maintains exam rooms for necessary supplies and materials.

Ensures cleanliness.

Prepares patient for examination or treatment and performs routine screening tests.

Explains treatment procedures to patients. Instructs patients in collection of samples and tests.

Reports patient’s concerns and symptoms, reactions, changes (appropriate to age) to the physician.

Observes, records and reports patient’s condition and reaction to drugs and treatments to clinicians.

Assists physicians with procedure set-ups, patient procedures and examinations.

Administers prescribed medications and treatments in accordance with nursing standards.

Administers allergy injections, immunizations, and other therapeutic injections according to correct dose and injection method.

Collects and sends specimens to appropriate labs for testing per protocol.

Processes requests for prescription refills according to established practice.

Mentors new staff to ensure proper clinical training and processes is followed.

Maintains patient confidentiality.

Adheres to infection control/safety guidelines.

Other duties as assigned.

Works on special projects as needed.




Shift Time: 8:15-5:15 M-F, Possible rotational Saturdays.

Total Hours per week: 40

Projected Start Date: Asap

Length of contract: TBD – if good fit potential to transfer to perm position            




Additional Details about the position or Qualifications you are looking for:  

Knowledge of and ability to fulfill the expected competent performance required by the California Board of Vocational Nursing, medical protocols, and departmental/clinic policies and procedures

Knowledge of professional nursing theory, regulations and practices to give and evaluate patient care.

Knowledge of common safety hazards and precautions to establish/maintain a safe work environment.

Knowledge of medical chart reporting and records.

Knowledge of computer systems and software used in functional area

Skill in applying and modifying the principles, methods and techniques of professional nursing to provide ongoing patient care.

Ability to educate patients and/or families as to the nature of disease and to provide instruction on proper care and treatment.

Ability to perform standard clinical procedures according to established protocols.

Ability to demonstrate customer service skills in interactions with all patients, families and staff, including high volume and stressful situations

Ability to plan, organize, prioritize, work independently and meet deadlines

 Demonstrated ability to make adjustments in care planning in a rapidly changing environment.

Demonstrated skills in collaboration, teamwork and problem-solving to achieve goals.

Demonstrated skills in written and verbal communication and listening.

Ability to maintain quality control standards.

 Ability to perform work accurately and thoroughly.

Ability to respond quickly to emergency situations.

Good verbal/communication skills and knowledge working with children.

No bilingual candidates necessary