Position Summary:
The Logistics Coordinator/Case Aide operates under the direction of the Director of Community Health Systems to assist with specified back-up case management activities, including intake/referrals, program information and paperwork verification. This position is professional and requires the employee to exercise appropriate discretion and judgment in the performance of his/her assigned duties and responsibilities.

Qualifications:
EXPERIENCE REQUIREMENTS
CNA or previous related job experience.

ADDITIONAL REQUIREMENTS

• Become AIRs A/D certified when CRIS offers testing.

SKILLS AND KNOWLEDGE
Excellent verbal and writing communication skills.General knowledge of health settings, healthcare issues, and experience working with clients in a home setting. Ability to work independently.Knowledge and expertise with computer software applications and Word processing programs. Must enjoy working with the elderly.

Essential Functions:

• Provides phone support for all CCU incoming calls, potential, and existing clients.
• Provides clerical support to the Director and CCU Case Managers by assisting with mailing, fax transmittals, copying and filing.
• Corresponds through phone and email with INH Providers, Nursing Facilities, SLPs, Hospitals, EHRS Providers, Managed Care Organizations (MCO's) and Bridge Coaches.
• Documents phone calls and case note phone calls in Case Aide on S:Drive.
• Creates and maintain client list for each case manager.
• Schedules all Care Coordinator appointments
• Creates and maintains new filing system as well as digital files.
• Corresponds with nursing homes and VA for UPS in Vermilion County.
• Understands existing/new policies and regulations set forth by IDoA.
• Sends Community Care Program applications to those who request and to interested participants or referrals.
• Assists with MCO transfers and correspondence with BEAM.
• Submits MCO transfers to respective MCO.
• Maintains filing for CCU.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com.

Effective September 20, 2021, the COVID 19 vaccine is required for all new Carle Health team members. Requests for medical or religious exemption will be permitted.