Logistics Technician - Distribution Center Warehouse

Logistics Technician - Distribution Center Warehouse

Job Summary

Works under general supervision to provide logistics and material handing support to all UT Southwestern Hospitals and Clinics. Daily duties include receiving, stocking, and transporting medical supplies and equipment utilizing UT Southwestern vehicles and material handling equipment.

Why UT Southwestern?

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. At UT Southwestern, we invest in you with opportunities for career growth and development to align with your future goals and to provide security for you and your family. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a life-changing career!

Experience and Education

• High school diploma or equivalent required.
• Experience in a commercial food service operation preferred.

Job Duties

• Completes and maintains all job performance requirements and standards as outlined by UT Southwestern and Department policies.
• Provides outstanding Customer Service by following the ICARES Behaviors.
• Performs a variety of semi-skilled and skilled work in the logistics department.
• Responsible for assembling, tracking, and restocking specialized equipment.
• Delivers and picks up dirty tray carts on each floor according to established policies and procedures
• Delivers patient trays in accordance with the 45-minute set standard for Room Service.
• Participates in breaking down tray line and dish room cleaning as outlined in time and duties. Collects, processes, and disposes, performs proper ware washing.
• Department Goal of 95 on Press Ganey attained. (79 and below =1, 80-89=2, 90 and above=3).
• Participates and completes all mandatory UT and Sodexo training. (MyLearning, FOSS, ICARE, Walk the Talk, Food Safety, Physical Safety, TOPS, etc.)
• Promptly alerts supervisor immediately of any issues with patients, equipment, or food. Follow up to ensure patient issue was resolved to patient satisfaction.
• Assist in the maintenance and cleaning of food delivery carts and equipment for Room Service. Ensure Cart Cleaning Log is initialed. Alerts management of any issues.
• Assures patient safety by adhering to the two patient ID methods of verifying the MRN# and the patient's name on the medical ID bracelet. Verbally verifies patient name with patient and alerts nursing of insulin trays, diet office and supervisor on duty if potential issues arise or the information does not correspond. Employees ensure they carry a spectrophone.
• Duties performed may include one or more of the following core functions:
  • Directly interacting with or caring for patients.
  • Directly interacting with or caring for human-subjects research participants.
  • Regularly maintaining, modifying, releasing, or similarly affecting patient records (including patient financial records).
  • Regularly maintaining, modifying, releasing, or similarly affecting human-subjects research records.
• Performs other duties as assigned.

Knowledge, Skills, & Abilities

The following is the acronym, "PACT", and is fundamental to all clinical positions at UT Southwestern Medical Center:

• P-Problem Solving: To achieve excellence in patient care and service, all employees are expected to take ownership in solving problems effectively, efficiently and to the satisfaction of the patient.
• A-Ability, Attitude and Accountability: In keeping with a professional healthcare environment, all employees are expected to have the ability to perform their jobs and to appear and conduct themselves in a professional and positive manner.
• C-Communications and Compassion: It is our goal that all our communications are clear, courteous, timely, and delivered with compassion, respect, and appropriate confidentiality.
• T-Teamwork: In our medical environment, our patients regard every employee they encounter as a member of the UT Southwestern Medical Center team. Our goal is to individually work hard to contribute to our team, support our co-workers, and to achieve not only excellent patient care and service, but also a satisfying, caring environment for each other.

This position is security-sensitive and thereby subject to the provisions of Texas Education Code •51.215.

UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.