Loss Prevention Investigator-Scottsdale
Maricopa, Arizona
Employer: Neiman Marcus Group
Industry: Loss Prevention
Salary: Competitive
Job type: Full-Time
Job Description
Neiman Marcus Group is a relationship business that leads with love in everything we do for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Your Role As a Loss Prevention Investigator, you will be working as a member of our Loss Prevention team to prevent losses from external and internal theft and fraud, reporting to the Assistant Loss Prevention Manager and Senior Retail Performance and Store Operations Manager. The team Makes Life Extraordinary by supporting the store efforts to maximize store sales by protecting our people, products, and profits. What You'll Do
Qualifications:
QUALIFICATIONS
Neiman Marcus Group is a relationship business that leads with love in everything we do for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Your Role As a Loss Prevention Investigator, you will be working as a member of our Loss Prevention team to prevent losses from external and internal theft and fraud, reporting to the Assistant Loss Prevention Manager and Senior Retail Performance and Store Operations Manager. The team Makes Life Extraordinary by supporting the store efforts to maximize store sales by protecting our people, products, and profits. What You'll Do
- Maintain the general safety of customers, employees, and the store
- Assess and assist in emergency situations
- Perform monitoring and surveillance activities to identify indicators for internal or external theft, and fraud
- Conduct external and internal investigations, documenting all loss prevention incidents properly
- Prepare and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, and audits
- Reduce and control loss of inventory through audits, training, and education
- Support and participate in store operations programs
- Maintain a high level of integrity and confidentiality
- A customer focused mindset
- The ability to make, and be accountable for, decisions in a fast-paced environment
- Strong leadership, organizational skills, as well as effective verbal and written communication skills
- Teach, train, and influence associates at all levels
- Basic computer, time management, and conflict management skills
- Investigative and analytical skills
- Respond appropriately to changes in direction or unexpected situations
- The ability to work a flexible schedule based on business needs
Qualifications:
QUALIFICATIONS
- Customer Focus
- Technical Learning
- Conflict Management
- Functional/Technical Skills
- High school diploma or GED required.
- Investigators must possess strong leadership and organizational skills, as well as effective verbal and written communication skills.
- To perform this job successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed above are representative of the knowledge, skills and/or ability required.
Created: 2024-09-06
Reference: 2402590
Country: United States
State: Arizona
City: Maricopa
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Loss Prevention Investigator- Scottsdale
Neiman Marcus Group in Maricopa, Arizona