MAC-SERVICE DESK ATTENDANT

Job ID: 45508
Positions Location: East Lansing, MI Job Description General Purpose of Job: To Description:

Positions Location: East Lansing, MI

Job Description

General Purpose of Job:

To provide world class customer service and assistance to members and guests entering the facility by saying "hello" and "goodbye", utilizing names, acknowledging everyone, and always staying consistent and informed..

Essential Duties:

This job description is intended to cover the minimum essential duties assigned on a regular basis. Associates may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.

• Greeting each member and guest
• Accepting ownership and responsibility
• Maintaining knowledge on current club programs
• Scheduling/reserving courts
• Sign-up for program registration
• Problem solving.
• POS Transactions
• Answering phones, paging, and placing calls into VM.
• Renting out equipment
• Fond Farewell

Job Requirements

General Requirements

• None

Work Experience

• Previous customer service experience required.

Education

• High School Diploma

Specialized Knowledge and Skills

Required: • Must have a friendly disposition and the desire to work with people Preferred: • Must have the ability to multi-task

University of Michigan Health - Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Job Family
Service/Support/Skilled Maintenance Requirements: