Mail Services Associate - Cambridge, MA

Job ID

164218

Posted

19-Apr-2024

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Administrative, Building Management, Communications/Public Relations, Customer Service, Executive Management, Facilities Management, Legal, People/Human Resources, Project Management, Property Management, Sales & Leasing, Sales Support, Workplace Strategy

Location(s)

Boston - Massachusetts - United States of America, Cambridge - Massachusetts - United States of America

About the Role

This role is crucial to the processing, preparation, and delivery of mail throughout Host-supported locations. The individual in this role maintains a precise daily schedule for the delivery of mail, packages, copy products and stationery, and ensures that items are mailed and delivered quickly and efficiently. The Mail Services Specialist is also responsible for stocking mail and postage supplies, inspecting deliveries and processing shipment requests with Host vendors.

This individual safeguards deliveries from damage and tampering, in addition to other duties such as responding to production needs.

What You'll Do

Deliver mail, packages, copy products and stationery to assigned group/location per daily schedule ensuring all packages received/delivered are shipped and/or delivered same day, or inform.

Check daily and replenish all related supplies.

Audit delivered items with delivery invoices. Approve/Reject deliveries based on inspections. Check for contraband.

Ensure all shipped packages are adequately protected against damage.

Process shipment request with vendor, notifying package owner of arrangements.

Apply appropriate postage amounts and required identification to outgoing parcels.

Monitor on-line production/copy requests, setup of conference rooms for client meetings, and answer telephones in a professional manner, direct calls, and take messages.

Other duties as assigned.

Safety

Complete at a satisfactory level all required and assigned Health, Safety, Environmental training

Follow all activity policies and procedures.

Participate in all related programs & activities as required.

Report any condition which you feel could result in an accident or injury and/or stop work if required

In addition:

Understand all safe work practices, procedures, and potential hazards.

Maintain and wear at all times required appropriate personal protective equipment (PPE)

Apply appropriate material handling techniques at all times,

Only operate warehouse equipment and machinery (e.g. pallet jacks, manlifts, etc.) if properly trained, qualified, and authorized to do so

What You'll Need

• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

High School diploma or GED equivalent required and a minimum of 1 - 2 years of related work experience in warehouse, shipping and receiving.

Ability to comprehend and interpret instructions, short correspondence, memos, and ask clarifying questions to ensure understanding.

Ability to write routine reports, correspondence, and respond to common inquiries or complaints

Ability to effectively present information.

Requires basic knowledge of financial terms, principles, and calculate simple figures.

Ability to understand and carry out general instructions and solve problems.

Intermediate skills with Microsoft Office Suite, handheld mobile technologies, and applications.

Ability to use computer system to record materials received and shipped.

Physical ability to assist with warehouse operations. Able to lift 50 lbs.

Why CBRE?

CBRE prides itself on its RISE values of Respect, integrity, Service and Excellence! CBRE is the global leader in commercial real estate services and investment. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.

CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Mail Services Associate position is $44,000 annually and the maximum salary for the Mail Services Associate position is $49,918 annually. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccomodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

Host

Host is a service line of CBRE, the world's largest commercial real estate organization. Our mission is to increase individual well-being, personal productivity and organizational effectiveness through people-led, technology-enabled services. Put simply: our goal is to help people work smarter and delight in doing it.

Our experience offering connects employees to their environments - via technology, amenities, and communities that matter the most. Host's scalable product suite includes concierge-quality services provided by talented CBRE "hosts"; world-class customer service training and certification; and a powerful, enterprise-grade technology platform.

The platform, which can be tailored to specific client requirements, features a robust mobile experience that allows users to navigate the workplace, schedule meetings with colleagues, reserve workspaces, use food and beverage services, and access building and concierge services.

Find out more