Mailroom Clerical Support

Under the general supervision of the Business Services Officer I (Supervisor), the incumbent is responsible for sorting, prepping, and scanning documents; typing and formatting correspondence and other documents, communicating daily with departmental staff; ordering and sending out department publications; entering data and other information using various software applications, and arranging meetings and agendas.

You will find additional information about the job in the Duty Statement .

Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• OFFICE TECHNICIAN (TYPING)

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-447010

Position #(s):
840-651-1139-004

Working Title:
Mailroom Clerical Support

Classification:
OFFICE TECHNICIAN (TYPING) $3,717.00 - $4,654.00 A

# of Positions:
1

Work Location:
Sacramento County

Telework:
Hybrid

Job Type:
Permanent, Full Time

Department Information
Division of Business Services/Business Information Branch/Printing Imaging, and Mail Services, Scanning and Mail Services, Sacramento

Department of Water Resources (DWR) was established in 1956 by the California State Legislature. We manage California's water resources, systems, and infrastructure, including the State Water Project, in a responsible sustainable way.

At DWR, we are embedding climate change response into every project we undertake. We have set standards to help evaluate how each project incorporates climate resilience principles and ensure consistency across the Department. Our mission is to sustainably manage the water resources of California, in cooperation with other agencies, to benefit the state's people and protect, restore, and enhance the natural and human environments.

DWR also strives to create a trusting and welcoming workplace where employees embrace diverse viewpoints and treat each other with civility and respect. An important component of DWR's equal employment opportunity program centers around +diversity, equity, and inclusion.

Department Website: https://water.ca.gov

Free career consultation services including one-on-one State career consultations, application/resume review, tips for applying, and mock interviews, provided by experienced recruiters are now available at the California Natural Resources Agency (CNRA) Career Center, located at the Poppy Pavilion, 715 P Street, Sacramento, CA 95814. Walk-ins are welcome every Tuesday and Thursday from 11am-4pm.

Special Requirements

• The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.

Must possess a valid CA Driver's License as travel may be required to attend meetings, conferences, and training. Periodic statewide travel may be required to field locations that may also require overnight stay required.

Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 9/5/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Water Resources
Attn: Division of Human Resources
P.O. Box 1079

Sacramento , CA 95812

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Water Resources
Certification Desk
715 P Street, 7th floor

Sacramento , CA 95814

08:00 AM - 04:30 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - 1 page max, typed document in Arial 12 point font. See Special Instructions for additional details.
• Other - Typing Certificate

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Excellent customer service experience
• Knowledge of mail handling and shipping procedures with familiarity with FedEx, USPS, GLS, and other courier services.
• Knowledge and experience in the operation of digitization software, and use of copier and scanning equipment for daily mail delivery and long-term storage of agency records
• Knowledge and experience in the use of personal computers and the Microsoft Office Suite software applications.
• Experience with inventory tracking/process
• Experience in developing cooperative and collaborative working relationships.
• Experience in communicating effectively and in a professional manner, both written and verbal.
• Ability to think clearly and analyze organizational issues.
• Ability to handle sensitive and confidential assignments with tact and diplomacy.
• Ability to work efficiently under pressure and time constraints.
• Ability to be flexible and adapt well to changes in priorities.
• Knowledge of office administration including coordinating meetings, drafting emails/memos, etc.
• Ability to independently research and resolve issues.
• Experience with timesheet tracking system or similar

Benefits
Our headquarters located at 7 th & P Street in downtown Sacramento is the newest highrise tower that features sustainable construction, plenty of natural lighting, and functionally designed work spaces including sit-stand workstations. Our Leadership in Energy and Environmental Design ( LEED ) Platinum headquarters has a full-service cafe, an onsite free fitness center, and indoor bicycle storage. Visit our Natural Resources Agency website for more exciting information: https://thrive.cnra.ca.gov/

In addition to state-of-the-art amenities, we offer an award-winning employee recognition program, ongoing learning and development opportunities, and new daycare facilities are in the making. We're also located right next to Light Rail for an easy commute - we'll even reimburse you for a portion of your monthly public transit pass!

DWR offers a competitive pay schedule and work-life balance for all its employees. The State of California provides comprehensive benefits packages determined by the employee's bargaining unit and conditions of employment. Click here to read about the outstanding benefits offered to eligible employees.

Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Hiring Unit Contact:
Thuy Truong
(916) 820-7547
thuy.truong@water.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Office of Civil Rights
(916) 653-6952
weo@water.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Special Instructions

To be considered, submit a completed State application (STD. 678), Typing Certificate, Resume, and Statement of Qualification (SOQ). Please reference SAP Position # 50000706 and Job Control # 447010 in the "examination(s) or job title(s) for which you are applying" section of your application.

Statement of Qualifications - A statement of qualifications (SOQ) is required. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ must be no longer than one page in length and in 12-point font. Application packages received without an SOQ may not be considered. Resumes and cover letters do not take the place of the SOQ.

Please describe your experience with office machines, software, and database programs.

Please explain your customer service experience.

The follow basis of eligibility will be considered: List eligibility, transfer, LEAP, reinstatement, and SROA/Surplus

Resumes, cover letters, and/or other attachments will not be accepted in lieu of a completed application.

Click here to complete DWR's Recruitment Survey . This survey is for research purpose only and will not affect the application status.

Examination/Assessment

For more information about the State hiring process, click here . To learn more about how to get a State job, click here .

List eligibility can be established by taking and passing the examination/assessment.

Click the examination(s)/assessment(s) information link:

OFFICE TECH (TYPING)

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.