Maintenance Manager

Job Overview:

The Building Maintenance Manager is responsible for overseeing the maintenance and custodial departments and ensuring that the physical assets of the Association are properly maintained including but not limited to mechanical and electrical systems, utilities, structure, pavements, masonry, concrete, signage, security, fire prevention, and interior/exterior appurtenances. In conjunction with the Facilities Manger closely monitors, identifies, and repairs problems in every phase of the general maintenance of the Association buildings, recreational amenities, and the common grounds of the community. Ensures that the areas above are always kept in a neat and acceptable condition. Informs, updates, and makes recommendations to Management. Ensures that all support and service is conducted and fulfilled in a manner consistent with the goals and objectives of management and the association. Makes recommendations on repairs, and replacement maintenance and implements preventive maintenance as established by Company procedures and guidelines.

Compensation: $70,000-$80,000 annually

FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, certifications, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.

Your Responsibilities:

• Regular attendance and punctuality.
• Maintains a safe and secure environment through the building(s) and community.
• Supervises, trains, and directs maintenance and custodial staff.
• Schedules and assigns work responsibility to employees to meet shift requirements .
• Performs all Preventative Maintenance tasks with necessary staff.
• Also, perform maintenance work on tasks assigned by the Management in a timely fashion .
• Plans, monitors, and appraises job results; coaches, counsels, and disciplines employees in conjunction with the General Manager according to FirstService Residential policies.
• Assigns work responsibilities to other maintenance employees and custodial staff and ensures timeliness of project completion.
• Completes all work orders assigned by Management in a timely fashion .
• Assign one custodial staff member to be the on-call custodian for the Front Desk Receptionist. They will manage their calls each day so that the issues of the residents are resolved.
• On-call availability for emergencies and projects as assigned by Management.
• Performs all tasks and schedules all employees to ensure all seasonal recreational faculties are opened and closed properly.
• Responsible for obtaining setup sheets for events in the week prior to the event from the Manager and to discuss each event in detail with Management to ensure everyone is on the same page.
• Ensure that all employees working during Club events in the ballroom or Annex are giving the event coordinator the club phone for communication.
• Plans, monitors, and appraises job results, coaches, counsels, and disciplines employees.
• Assesses repair needs and estimated time needed for repair (including evaluating problems to determine whether professional assistance or further instruction is needed to complete task/repair).
• Monitors the functions of service contractors and building repair and maintenance contractors.
• Inventories and acquisitions maintenance supplies.
• Maintains disaster preparedness by identifying potential problems, developing response plans, and managing crises.
• Requests materials, tools, and supplies needed for a job.
• Develops and maintains resource management plan which outlines short-term and long-term requirements for repair & maintenance, capital replacement, and capital requirements.
• Maintains all fire protection and security systems, including required maintenance, inspections, and documentation.
• Inspects all emergency equipment to ensure compliance.
• Records and evaluates preventive maintenance activities and programs.
• Oversees the construction, installation, and preventative maintenance of equipment.
• Observes/evaluates corrective maintenance or repair on equipment.
• Orients and trains employees to perform maintenance activities and tasks.
• Ensures highly efficient safety program, with emphasis on awareness, discipline, and compliance. Overall safety program to conform with OSHA standards, applicable building safety manual, and other safety venues as deemed appropriate .
• Performs performance evaluations for all staff.
• Supervises all administration relative to facility maintenance, including preparation of budgets, work schedules, goals and objectives, and purchase/requisition documents. Provides related management information products as requested.
• Record and report all unusual and irregular conditions.
• Maintain cordial, professional manner in dealing with residents, contractors, Management, etc.
• Ensure all equipment, supplies, and materials are in functional working condition in a neat and orderly manner.
• Practice and adhere to FirstService Residential Global Service Standards.
• Conduct business at all times with the highest standards of personal, professional, and ethical conduct.
• Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervision of unusual equipment or operating problems and the need for additional material and supplies.
• May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems, and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
• Ensure all safety precautions are followed while performing the work.
• Follow all policies and Standard Operating Procedures as instructed by Management.
• Perform any range of special projects, tasks, and other related duties as assigned.

Skills and Qualifications:

• Knowledge of electrical, plumbing, mechanical, and carpentry trades. Must be able to operate tools and equipment related to facility maintenance.
• Highly effective interpersonal skills and experience with managing staff a plus.
• Effective written and verbal communication skills.
• Knowledgeable in the use of Microsoft Outlook, Word, Excel, and PowerPoint.
• Skill in developing and maintaining good working relationships.
• Proficient in speaking, reading, and writing English as this position requires interfacing verbally with the public, residents, peers, and supervisors.
• Ability to prepare written reports and complete log sheets.
• Estimates material and supply costs for scheduled maintenance and construction projects.
• Review structural blueprints, mechanical schematics, construction codes, fire codes, and safety procedures to identify and solve problems arising in the course of work.
• Diagnose system failure and equipment malfunctions using a variety of hand and power tools, electrical test instruments, and light motorized equipment as needed install new equipment, and make structural modifications.
• Knowledge of the construction trades, construction and/or fire codes, safety regulations, and agency policy and procedure.

Physical Requirements:

• Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying, and moving objects that can weigh up to 50 lbs. or more following appropriate safety procedures. This movement can occur throughout the day. Must also be able to climb several flights of stairs if necessary.
• Some local travel by personal vehicle may be required.
• Must be able to sit and stand for extended periods of time.
• Must be able to communicate both on the phone and in person with our clients to resolve issues and manage the business.
• Must have finger dexterity for typing/using a keyboard.
• Must be mobile enough to move around both the office, to make copies, send mail and faxes and to walk around the property. This could include lengthy walks on uneven areas.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other associates.
• Capable of working extended hours, including evenings, weekends, and holidays, as necessary.
• This position may alternate between working indoors in a controlled climate and with proper lighting, to an outdoors setting with variable climate and lighting.
• Must be able to interact with all types of individuals, be mentally alert, detail-oriented, and with good reasoning skills.
• Must be able to work on more than one assignment at a time with frequent interruptions, changes, and delays. Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances. For safety reasons, employees must remain alert to working conditions and aware of safety, health, and environmental concerns.
• Must be able to work effectively and cheerfully in an environment that may be stressful due to adversarial situations resulting from the proper performance of duties.

Work Location : Las Vegas, NV

What We Offer:

• 11 company paid holidays
• Medical, dental, vision
• HSA and FSA
• Company-paid life insurance and Employee Assistance Plan
• Supplemental life, disability, accident, critical illness, hospital indemnity
• Identity theft, legal services
• Pet insurance
• 401(k) with company match

About us:

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development. Experience exceptional service with a fulfilling career in property management with FirstService Residential. To learn more about our company, culture, and exciting career opportunities visit https://bit.ly/NV-Careers .

Disclaimer:

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

FirstService Residential is an equal-opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.