Maintenance Ops TPM, Field Services Engineering, Maintenance Team

The Data Center Engineering Availability team is looking for a Maintenance Ops Readiness TPM to serve as a technical resource and leader. The builder will serve as a technical resource in the development of maintenance programs for security equipment within AWS Data Centers. This individual will be responsible for driving large-scale global projects and initiatives that directly impact availability for our customers. They will continually improve existing programs, while at the same time solve new problems. The role will require an individual who is comfortable operating in a highly ambiguous space and can deliver and define solutions to problems. They will be capable of growing and adapting their skill sets as the team scope changes. It will be expected that this individual is capable of writing one to six page narratives on efforts and present, both written and verbal, up to the Director level.

This role is for Herndon, VA only and not open for other locations. This is an on-site role.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities

Our Maintenance Ops Readiness TPMs are individuals who demonstrate initiative and proactively seek solutions to problems.

• Own and deliver large-scale and complex global engineering and operational programs and initiatives that directly impact capacity delivery and availability for our customers.

• Partnering with and influence the direction of multiple engineering and operations teams within and outside of AWS to deliver complex/cross-functional projects

• Mentor, train, and develop career progression for members of the organization .

• Obsess over team learning and development, both from a technical/functional and soft skills (critical thinking, emotional intelligence, and adaptability) development perspective.

• Develop, improve, and share operational best practices across the region and with peers globally.

A day in the life

As a Maintenance Ops Readiness TPM, you will work closely with multiple stakeholder teams to define and implement global maintenance standards for assigned domains. You will work with software development teams to identify and implement automation opportunities, and you will explore opportunities to utilize RCM and implement CBM to your domain.

BASIC QUALIFICATIONS

- 3+ years of technical product or program management experience

- 5+ years of working directly with engineering teams experience

- Experience managing programs across cross functional teams, building processes and coordinating release schedules

- 3+ years of analytical, quantitative, communication, and presentations experience

PREFERRED QUALIFICATIONS

- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

- Bachelor's degree in engineering, computer science or equivalent

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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